We are actively searching for a CTO/CIO/OPEN TITLE with a strong work ethic and resilient, hard-working mentality to assist our new Investment Owners as we merge our offices and establish our new corporate headquarters in the Indianapolis, Indiana area. With ownership set to close within weeks, we are searching for a candidate ready to work hard and dig in at every level as our current Director is retiring, creating a unique opportunity for a new visionary leader to step in and make a significant impact in our rapidly growing environment. The mission of this candidate is to lead the Technology and Innovation Department, driving automation, AI, and service delivery initiatives to enhance operational efficiency through our Operations, Sales, Service, & Customer Service/Call Centers. The ideal candidate will be a strategic partner to the CEO with a passion for technology, innovation, and automation from a Financial Services, Banking, Hospitals, Insurance, or Service Centers environment and who is ready to lead a dynamic leadership team with the following:
KEY RESPONSIBILITIES
- Strategic Leadership: Develop and execute a techniques to aligned with business objectives
- Platform Development: Oversee the development of platform integrating software solutions
- Implementation of AI and Automation: Incorporate Generative AI across all operations
- Vendor Management: Identify and manage to ensure on time/on budget
- Innovation and Continuous Improvement: Foster a culture of Technology and Innovation
- Team Leadership: Build, lead, and mentor a high-performing technology team
KEY COMPETENCIES
- Strategic Thinking: Develop technology strategies that align with business objectives
- Innovation: Proven experience implementing innovative solutions in technology and automation
- Leadership: Strong leadership skills to manage, mentor, and inspire a technology team
- Vendor Management: Expertise in selecting and managing technology vendors to ensure delivery
- Project Management: Manage largescale technology projects from conception to implementation
- Technical Expertise: Understanding of AI, automation technologies, software integration
- Problem Solving: Strong analytical skills to identify and address technical challenges
- Communication: Excellent comm., skills to articulate technology strategies and innovations
KEY SKILLS
- AI & Machine Learning: Exp of generative AI, machine models, applications in automation
- Software Integration: Software platforms (e.g. Salesforce, ServiceNow, AWS, Azure)
- Process Automation: Skills in business processes (denial mgt & claims processing)
- Data Analytics: Proficiency in data analytics tools & platforms to drive insights/decisions
- Project Management Tools: Familiarity w/project mgt tools (e.g. Jira, Trello) to manage technology
- Cybersecurity: Understanding of cybersecurity best practices to protect system integrity
- Cloud Computing: Experience with cloud computing platforms and services (AWS, Azure)
- Collaboration Tools: Knowledge of (e.g Slack, Microsoft Teams) to enhance productivity
REQUIREMENTS
- Experience: 10+yrs Championing Organizational Change with the key areas listed above
- Industries: Automation Tech (Financial Services, Banking, Hospitals, Insurance, Call/Service Centers)
- Education: Bachelor's Degree or higher in System information Management or equivalent
- Location: Position is based in the Indianapolis, Indiana area (potential Hybrid or Commute )
We truly hope that you will take the time to review these carefully written components as these are “must have” requirements for consideration. We believe this is a unique role to work with a veteran team and are looking forward to connecting with candidates that meet or exceed the above req.
Need: Please forward your Resume (*Word Document Only), Contact Info and LinkedIn Profile. Please remember LinkedIn Applications do not properly display your experience, hence why we are requesting a "word document resume" for consideration.
Note: The above “job description” and posted “salary range” are provided by us, an outside search firm, to allow us to conduct a wide and inclusive search. When contacted, we will provide complete transparency regarding the company details (profile & job description) and salary discussion that is based on demonstrated experience for this role. Note: Compensation include a Base, Bonus, Long-Term Incentives and potential for Mgt Equity and Sales Bonus.
About Us: Confidentiality is a crucial component of the hiring process. As an Executive Recruiter with over 28+ years of recruiting experience our focus is to maintain both our clients’ and our candidate’s confidentiality. Whether a company is searching to replace an employee, or you the employee are looking to replace a company; confidentiality is a key component and our main goal. Our process is simple and straight forward starting with a confidential job description, connecting with candidates that meet or exceed the outlined requirements, and thereafter providing both the client and the candidate with detailed information throughout the search process to achieve success.
We look forward to receiving your resume and confidentially working with you!
