Job Description
Bring your expertise to JPMorgan Chase. As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities. Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class.
As a Technical Operational Management Lead, you will be developing or supporting enterprise applications for Asset or Wealth Management firms. You will be adept at evaluating technology practices for operational challenges in addition to cybersecurity concerns. You will identify and communicate risks. You must be comfortable working with a wide range of stakeholders. You will leverage experience in engineering, software development, and technology operations in order to identify control or process deficiencies that may result in system disruption or security issues. In addition to developing and executing an oversight plan, you will also develop and maintain credible relationships with first line stakeholders across technology and controls organizations.
Job Responsibilities
- Identify technology operational risks related to the root cause of production issues that disrupt technology services For Asset and Wealth Management
- Identify operational risks associated with large and/or impactful change activities
- Identify thematic risk based off KRI/KPIs and control performance
- Challenge first line control implementation and execution
- Execute monitoring and testing activity to detect operational and risks during the development lifecycle
Required Qualifications, Capabilities, And Skills
- 2+ years experience in one of the following areas: Cyber Security, Technology Controls, Technology Audit, or Technology Risk Management
- 3+ years experience in an information technology delivery role in one or more the following areas: application development, quality assurance, technical project management, or systems administration
- Undergraduate degree in any of the following: engineering, computer science, information systems, cyber security or related technical certifications / boot camp training
- Strong understanding of application testing, quality control, change and release management
- Experience with application development tools
- Knowledge of Cloud Technology principals
- Experience with ITSM, ITIL, with focus on development processes
- Ability to work both independently and in teams
- Strong verbal and written communication skills
- Analytical skills with the ability to make decisions and/or plan next steps even with missing or imperfect data
About Us
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans
About The Team
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.
Risk Management helps the firm understand, manage and anticipate risks in a constantly changing environment. The work covers areas such as evaluating country-specific risk, understanding regulatory changes and determining credit worthiness. Risk Management provides independent oversight and maintains an effective control environment.