One of our top clients in the Indianapolis market is looking to add an experienced IT Support Manager to their team. In this role, you'll be tasked with leading their ITSM service delivery. This is an excellent opportunity to join an established enterprise client with a vast IT portfolio. The right candidate will have experience leading support teams and understand what it means to deliver on keeping both internal and external customers satisfied.
Skills Needed:
- ITSM Experience
- Ability to run tier 1 and tier 2 support teams
- Collaborative mindset
- Ability to develop and monitor custom KPI's
- ITIL Framework
- Excellent communication skills
If this sounds like an interesting role to you, please apply or reach out today to learn more about the opportunity!
*Sponsorship is not available for this role, no third parties.