Job Title: Network Engineer, Intermediate
Location: Raleigh, NC 2 days in office, 3 remote Summary
Duration: 12+ Months
Our Client is seeking an Intermediate Network Engineer to perform enterprise and local level LAN/WAN monitoring and propose enhancements that increase performance/reduce costs.
This individual will be expected to work independently or semi-independently with a minimum of guidance or direction.
Duties and Responsibilities:*
Minimum of 3 years technical experience providing Service Now Tier 2 support to mitigate Service Tickets Issues/Outages/End User support needs.
* Monitors network hardware operations to ensure properly set configuration options.
* Performs cost/benefit studies of network configuration and recommends enhancements.
* Advises network users of hardware requirements, configurations, and limitations.
* Coordinates installation activities by interfacing with hardware and software planners.
* Instructs operations personnel on use of new equipment.
* Coordinates repair of vendor-owned equipment.
* Maintains contact with vendors during problem restorations and advises customers and management of restoration status.
* Interfaces with users during the support process.
* May assist with strategic or tactical planning to justify, market, or manage the technology needed for successful business operations.
Required:
3 years experience into Network Support
2 years' experience with at least one of the following manufactures/products:
1. HP - Aruba
2. Juniper Networks/Mist
3. Cisco Maraki
Education: Bachelor's degree in computer science or associated discipline preferred and a minimum of 3 years of applicable experience.