About Us: We are a leading Managed Service Provider dedicated to delivering innovative IT & Cybersecurity solutions and exceptional service to our clients. We’re seeking a highly skilled Sales Development Representative to join our team in the Greater Reno Area. If you are target driven with great communication skills and want to play a pivotal role in growing our company, this role is for you.
Job Summary: The Sales Development Representative is responsible for identifying and qualifying prospective new customers, initiating conversations, and setting up meetings or appointments for the closing sales team. This role is critical in helping the company expand its customer base and drive revenue growth. The ideal candidate is a proactive communicator who is skilled at building relationships over the phone and via email.
Key Responsibilities:
- Prospect Identification: Research and identify potential clients through various channels including databases, One82 marketing campaigns, social media, and industry events.
- Outbound Communication: Initiate contact with new prospects via phone, email and social media to introduce the company’s products/services.
- Qualify Leads: Assess the prospect’s needs and interest in the company’s offerings to determine if they are a viable lead.
- Appointment Setting: Schedule meetings or appointments for the sales team with qualified leads, ensuring that the prospect understands the value proposition.
- CRM Management: Maintain accurate records of interactions with prospects in the company’s CRM system, ensuring data is up-to-date and organized.
- Follow-Up: Conduct timely follow-ups with prospects to keep them engaged until the appointment is confirmed.
- Collaborate with Sales Team: Work closely with the sales team to ensure a seamless handoff of qualified leads and provide feedback on lead quality.
- Performance Reporting: Track and report on key performance indicators (KPIs), including the number of calls made, emails sent, appointments set, and conversion rates.
Who You Are:
- Proactive & Persistent: You are unafraid to make cold calls and handle objections.
- Results-Driven: You are highly motivated to achieve targets and contribute to team success.
- Adaptable: You are comfortable with changing priorities and adapting your communication style to different audiences.
- Empathetic: You understand customer needs and tailor the conversation to resonate with new prospects.
- Curious: You want to learn and adapt to new technologies and tools quickly.
- Organized: You have strong time management, organizational skills with the ability to prioritize tasks and manage multiple projects simultaneously.
- Self-Motivated: You can work independently with minimal supervision while staying focused and productive.
Qualifications:
- Bachelor's degree in business, marketing, communications, or a related field is preferred but not required.
- 1-3 years of experience in inside sales, telemarketing, or a related field.
- Proven track record of successfully setting appointments or meeting sales quotas.
- Familiarity with CRM software (Salesforce, HubSpot, Infusionsoft) and sales automation tools.
- Excellent verbal and written communication skills.
- Ability to effectively communicate with decision-makers at various levels.
- Strong listening skills to understand customer needs and pain points.
Why Join Us?
- Growth Opportunities: We support continuous learning and professional development.
- Collaborative Environment: Work with a team of experts who value your contributions.
- Impactful Work: Play a critical role in the growth of the company.
- Competitive Compensation: A salary and commission package that reflects your skills and experience.
- Work/Life Balance: 13 paid holidays and up to 4 weeks PTO with seniority.
- Employee Care: Health, dental and vision programs, plus 401k.
To Apply: If you’re ready to take your career to the next level and make a real impact, we want to hear from you. Apply today with your resume and a cover letter to louise.lamb@one82.com detailing your relevant experience and why you’re the perfect fit for this role. In your application, please use the following website Vocaroo | Online voice recorder to record at least a 30 second introduction and provide a link to the recording with your cover letter.
