### Job Opportunity Overview
#### Work Environment
Join a dynamic team that plays a crucial role in the DIT Enterprise Endpoint Management Operations. This team provides critical security application and software support for endpoint and server operating systems, as well as enterprise software and applications. Our support services cater to managed and non-managed devices, ensuring seamless operation across the DIT campus and various distributed agencies statewide.
#### Key Responsibilities
Responsibilities
In this role, you will act as a Tier 3 System Administrator within the Enterprise Endpoint Management Operations team. Your main responsibilities will include:
- Providing primary support for enterprise endpoint security tools such as SCCM/MECM, Intune, Antivirus, Tanium, and AGPM.
- Engaging in Infrastructure Configuration Management and Remote Endpoint Management Support.
- Managing Project Management tasks and documenting processes and procedures.
#### Required Knowledge, Skills, and Abilities
Candidates Should Possess The Following Qualifications
- Strong proficiency in working with Intel/AMD-based computing devices (servers, desktops).
- Extensive experience with MECM (software distribution, patch management, PowerShell scripting).
- In-depth knowledge of Windows 10, Windows 11, Windows Server 2016, and Active Directory.
- Familiarity with Microsoft Intune, M365, Office 2016, Visio, Project, and SharePoint.
- Solid understanding of LAN/WAN troubleshooting.
#### Additional Qualifications
The Ideal Candidate Will Also Have
- A minimum of 2 years of experience in supporting and maintaining a MECM/SCCM enterprise environment.
- Knowledge of Azure, Intune (MDM, MAM), and management of Apple and Windows 10 devices.
- Experience with Crowdstrike (Enterprise-level antivirus & firewall) and Bitlocker & Defender (anti-malware and encryption).
- Some understanding of Ivanti Admin patch management for non-Microsoft applications.
#### Competency Requirements
- Proven ability to manage timelines, resources, and personnel effectively.
- Experience leading implementation efforts to completion, ensuring project success.
If you are seeking an engaging opportunity to leverage your skills in endpoint management and security, consider joining our innovative team.
Employment Type: Contractor