Reporting to the Director of Trust Assurance, the Senior Trust Assurance Analyst will be responsible for the creation and operations of the Customer Security Compliance and Assurance program at Dynatrace. The Trust Assurance Analyst will assist to ensure that Dynatrace’s security posture is aligned with and meets customer security requirements. This role will assist in ensuring and demonstrating how Dynatrace’s security program meets customer expectations as well as industry and regulatory requirements. There will be an expectation of collaborating with various cross organizational teams to identify the approach, deliverables, schedule, and tools to deliver within established constraints. This position will be critical in helping to drive revenue generation.
Job Description
- Individual to act as the go between interfacing with customers and Dynatrace security SMEs (Subject Matter Experts) for both product offering and corporate security topics.
- Assist legal with customer contract negotiations, providing information on product and corporate security capabilities that enables decisions on customer contract language.
- Be the SME on security capabilities during key certification and customer audits (i.e. ISO, HIPAA, IRAP, etc.).
- Assist on customer security assessments and audits of Dynatrace.
- Work with external and customer auditors in the completion of industry standard and customer driven audits.
- Maintain and validate security evidence repository with required documentation for compliance with security policies and audit requests.
- Reduce time to complete customer security reviews while improving accuracy and quality of responses.
- Work closely with corporate and product security teams to be current on latest security advancements and product capabilities.
- Act as the escalation point for the business in security topics with our existing customers as well as prospective customers.
Candidates that live within a 45 mile radius of Waltham, MA, Denver, CO, Detroit, MI, or Mountain View, CA will be required to work hybrid.
Qualifications
Minimum Requirements:
- A minimum of 7 years of IT security compliance.
- Bachelor’s Degree or a combination of education and/or experience may be considered in lieu of the degree when the experience has been directly related to the functions of the job.
Preferred Requirements:
- Strong knowledge of compliance concepts and platforms.
- Ability to work with and manage cross-functional global teams.
- Solid understanding of information security practices and principles.
- Excellent writing skills.
- Analytical mindset and ability to interpret scope and intent of customer information requests and audits.
- Some global travel required to build team and maintain relationships with Subject Matter Experts.
Additional Information
- Dynatrace is a leader in unified observability and security.
- We provide a culture of excellence with competitive compensation packages designed to recognize and reward performance.
- Our employees work with the largest cloud providers, including AWS, Microsoft, and Google Cloud, and other leading partners worldwide to create strategic alliances.
- The Dynatrace platform uses cutting-edge technologies, including our own Davis hypermodal AI, to help our customers modernize and automate cloud operations, deliver software faster and more securely, and enable flawless digital experiences.
- Over 50% of the Fortune 100 companies are current customers of Dynatrace.
DOE, salary $110K - $135K, plus Health, Dental, Life, STD, LTD, 401K, PTO. Total compensation may vary depending on candidate experience/education and location.
All your information will be kept confidential according to EEO guidelines.
We offer competitive compensation, company-sponsored premium benefits, medical, dental, vacation/holidays, company matching 401(k) Plan, etc. Dynatrace is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, gender identity, religion, national origin, ancestry, citizenship, physical abilities, age, sexual orientation, creed, disability status, veteran status, pregnancy, genetic status, or any other characteristic protected by law. If your disability makes it difficult for you to use this site, please contact careers@dynatrace.com. Dynatrace participates in E-Verify, participant information in English and Spanish. Right to work information in English and Spanish. EEO is the Law/EEO is the Law Supplement. To be considered for this position, please upload your resume/CV.
Please review the Dynatrace privacy policy here: https://www.dynatrace.com/company/trust-center/policies/recruitment-privacy-notice