Job Details
Description
Network Administrator I - Capital City Bank - More than your bank. Your banker.
Hours
Monday - Friday 40 Hours
General Summary
This position will cover the implementation and operation of desktop packaging and imaging using a leading end user management suite (e.g. Ivanti), including testing, deployment and support. Components will include operating systems of servers and desktops, some application delivery, remote access, assist with inventory management (including hardware and software) and the planning and deployment of desktop operating system upgrades.
The Network Administrator I works under the direction of the Network Operations Manager and plans and schedules work to meet assignments.
All associates at Capital City Bank have access to confidential client information and must practice discretion at all times.
Principle Duties And Responsibilities
- Assists the Technicians by providing second-level support.
- Accepts technical responsibilities for the assigned technologies.
- Assist with the processing of security forms for network, email and file share access.
- Analyzes problems, studies technical literature to keep abreast of the latest technologies.
- Assist with overall effort to safeguard endpoint computer configurations against accidental or unauthorized modification.
- Assist with the administration of IT Network applications.
- Works with members of the IT Network team in a fast-paced environment to identify, isolate and resolve hardware and software issues.
- Assist with change control forms for regulatory compliance.
- Monitor alert notifications to aid in supporting the health of the domain and the server environment.
- Escalates intractable problems to Network Admin II, Senior Network Admin, Network Operations Manager, or vendor for resolution.
- Provides weekly status reports to the Network Operations Manager.
Employer Determines The Essential Functions Of The Job.
All associates must understand and adhere to the non-negotiable Banker Standards and commit to practicing SGNNT at all times. Associates will consistently follow policies and procedures as established by Capital City Bank, with department managers setting the standard.
Associated Duties
Provides additional support to manager and department colleagues.
Completes all assigned/required Bank training within established timelines.
Knowledge, Skills And Abilities (KSAs) Required
The following KSAs are usually acquired through college education with specialized emphasis in operating systems and security with a minimum of 5 years of relevant experience.
- Experience with Windows Server and Active Directory.
- Experience with event log monitoring and troubleshooting.
- Ivanti experience a plus.
- Must comply with internal security controls and practices.
- Must be able to work after-hours and on-call.
- Requires well-developed written and verbal communication skills.
- Possess a solid working knowledge of Windows 10 and 11.
Education
Associate degree in Information Systems preferred. Equivalent training and experience may substitute for the education requirement.
Working Conditions
- Often required to work in and around desks, cubicles and other small spaces.
- Late or after-five hours sometimes required.
- Occasional travel in and out of home area.
- On-call rotation duties required.
- In the rare instance of a major or extensive natural disaster, epidemic or pandemic occurrence, or other disruption within our footprint, it may be necessary for associates to relocate or telecommute before, during or after, to ensure business continuity.
- Positions approved for Hybrid Flex/Remote Work are determined by department manager and HR. All associates approved to participate in a Flex/Remote work schedule will review and acknowledge the guidelines outlined in the Hybrid Flex/Remote Work Policy.
Capital City Bank associates are our greatest asset. We offer the following benefits:
- Medical, Dental and Vision
- Life Insurance
- 401(k) with Matching
- Flexible Spending Accounts
- Tuition Assistance
- Stock Purchase
- Discounts on Products and Services
EOE/Protected Veterans/Disabled/Drug Free
The above declarations are not intended to be an “all-inclusive” list of the duties and responsibilities of the job described nor are they intended to be such a listing of the skills and abilities required to do the job. Rather, they are intended only to describe the general nature of the job.
THIS JOB DESCRIPTION DOES NOT CONSTITUTE AN EMPLOYMENT AGREEMENT. This job description does not restrict Capital City Bank from the ability to assign, reassign or eliminate duties and responsibilities of this job at any time. This job description describes the current assignment of essential functions. These functions may change at any time as the needs of the Bank or department change or for other reasons deemed appropriate.