As part of the IT Operations Team at Paladin Technologies, the Network Engineer (NetEng) will lead network operations, overseeing all aspects of physical and virtual networking managed by the IT Operations team to support the business and its IT services. This role involves managing complex IP networks across multi-regional environments, including on-premise data centers, branch offices, and public cloud locations (AWS/Azure).
Key Responsibilities:
- Provide senior-level network support to the Systems Administration (SysAdmin) and IT Service Desk (ITSD) teams. This includes network design, managing change requests and ITSM tickets, and offering technical assistance to diagnose and resolve application security and performance issues related to IP networks
- Collaborate as an active member of the Security Operations (SecOps) team, recognizing the critical role that network infrastructure plays in the security of the organization’s IT systems, as well as in safeguarding colleague and customer data
- Lead and manage the network operations within the IT Operations team, ensuring robust, secure, and efficient network services that support the business’s goals
- Uphold Paladin’s culture by exemplifying our core values of Leadership, People Development, Teamwork, and Client Focus in all aspects of your work
Responsibilities:
- Lead the design, management, and support of wired networks using Juniper Mist across all branch office and data center locations
- Lead the design, management, and support of wireless networks using the Ruckus One cloud controller for all branch offices
- Collaborate with the Manager of IT Operations on network monitoring initiatives, including recommending, designing, implementing, and managing tools for monitoring IP network service uptime, security, and performance (NPM)
- Manage projects focused on branch office network enhancements, including infrastructure upgrades, legacy device migrations, and replacements. Work with the Manager of IT Operations to create bills of materials (BOM) for network device upgrades and replacements
- Support Bosch PMI projects related to network infrastructure, involving upgrades and modifications at branch offices and data center locations
- Conduct weekly meetings with the Systems Administrator team and the Manager of IT Operations to provide updates on active projects, ITSM tickets, and discuss new business, including recommendations for improving IT system performance and security
- Assist with the IT change management process, including planning and implementing changes, reviewing change requests, creating MOPs, conducting tests, deploying network changes, and documenting activities in the ITSM platform
- Collaborate with the SecOps team to review vendor security bulletins and vulnerability information, schedule and perform software upgrades for switches, routers, wireless APs, and firewalls to address security vulnerabilities
- Work with the SecOps team to manage perimeter firewalls, including policy management, IPSec VPN tunnels, routing (OSPF/BGP), NGFW features (IDP, Web filtering), and DNS security
- Support the SecOps team in managing the ZTNA solution (Tailscale), including user management via SCIM-provisioned groups, ACL management (JSON), implementation and management of subnet routers and exit nodes, and enforcement of device posture for compliance
- Collaborate with the SysAdmin team to advance the organization’s transition toward a “zero-trust” security model, enhancing security for network access to wired/wireless networks, applications/services, and remote access
- Provide training to IT Ops team members to enhance their knowledge of IP networking and to effectively utilize networking tools/platforms for troubleshooting within data centers and branch office locations
- Maintain effective communication and promptly address customer and company inquiries
- Collaborate proactively and positively with colleagues across all departments, demonstrating a positive attitude towards work and company objectives
- Adhere to all company policies, procedures, and standards
Professional Competencies:
- Ability to work independently and in a team environment in a hands-on management capacity while leading team members in multiple locations
- Excellent organizational skills and attention to detail, highly-driven and self-motivated
- Strong analytical and problem-solving skills
- Strong supervisory and leadership skills
- Proficient with Microsoft Office Suite or related software
- Strong leadership skills required. Experience in system integration industry preferred
- Articulate with excellent verbal and written communication skills, in English
- Ability to solve practical and complex problems and deal with a variety of concrete variables in situations where only limited standardization exists
- Ability to effectively present information and respond to questions from colleagues in a fashion that supports our culture of teamwork
- Ability to manage multiple projects, activities, and tasks simultaneously
Required Technical Qualifications:
- Advanced IP networking certification (e.g., CCNP/IE or JNCIP/E) or equivalent experience in designing, managing, and securing complex IP networks across multi-regional on-premise and public cloud data centers, as well as branch offices
- Over 2 years of experience managing network firewalls and next-generation firewall (NGFW) services
- Over 4 years of experience designing and managing enterprise-level Layer 2 (L2) networks and related technologies
- Over 2 years of experience designing and managing enterprise-level Layer 3 (L3) networks, including expertise in OSPF and BGP routing protocols
- Over 4 years of experience designing and managing secure remote access systems (VPN/ZTNA)
- Over 4 years of experience managing Juniper Junos devices
- Proven intermediate experience with network security protocols and cryptographic frameworks, such as IPsec, TLS, QUIC, HTTPS, and DNS-over-TLS/HTTPS/QUIC
- Advanced experience with network monitoring and management protocols, including SNMP v2/3, ICMP, Syslog, NETCONF, and SSH
- Intermediate experience using both GUI and CLI management tools for Juniper devices
- Intermediate experience with network flow and traffic sampling/analysis technologies, such as NetFlow, J-Flow, and IPFIX
- Experience using ITSM platforms, such as Jira Service Management or ServiceNow
Preferred Technical Qualifications:
- Expertise in designing, deploying, and managing SD-WAN networks
- Experience managing Brocade/Ruckus ICX switches (legacy Layer 2)
- Proficient in managing and deploying Juniper SRX firewalls
- Skilled in managing and deploying Juniper SSR (Smart Session Routers) for SD-WAN
- Experience in designing, deploying, and managing wired networks (switching/WAN edge) using Juniper Mist cloud management and AI platform
- Strong project management skills, with the ability to plan, execute, and monitor multiple projects simultaneously, ensuring they are completed on time and within budget
- Proficient in network automation, with experience using Python and deploying automation tools and platforms, such as Ansible, to streamline and manage automation tasks
Physical Demands: In general, the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of the job.
- Must be able to effectively communicate, (i.e. see, hear, speak and write clearly), in English, in order to communicate with colleagues and/or customers
- Manual dexterity required for occasional reaching, lifting of light office objects, and operating office equipment
- Prolonged periods of sitting at a desk and working on a computer
Working Conditions: In general, the following conditions of the work environment are representative of those that an employee encounters while performing the essential functions of this job.
- The office is clean, orderly, properly lighted, and ventilated. Noise levels are considered low to moderate
- In person collaboration is expected with a hybrid work schedule as mutually agreed upon following successful onboarding. Position is eligible to be in any Paladin Technologies office location
- Frequent participation in live online meetings requiring the use of video and audio
Company Info:
Paladin Technologies is a premier North American complex systems integrator for building technology solutions, including IP security, alarms & monitoring, audio visual, low-voltage infrastructure, and networking. As a leader in the design, deployment, optimization, management, and maintenance of communication and digital networks, Paladin can meet the needs of clients on a national scale, while providing local support. Our team is the best in the industry, with manufacturer trained technicians, PMP-certified project managers, CTS- and RCDD-certified design engineers, coordinators, and administrative resources.
Paladin has offices coast to coast across the United Stated and Canada, and nearly 1,600 talented and committed professionals dedicated to custom-crafting and installing technology solutions for clients requiring Integrated Security, Network Infrastructure, Audio Visual, Fiber Optics/OSP, Structured Cabling, and more. We are always at the forefront of the changing technology landscape, and through continued training, complex client projects, and company support, we provide our colleagues with exciting challenges and a rewarding career as Paladin continues to grow.
This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
If you need accommodation for any part of the application process, please send an email or call 858-668-1705 to speak with Human Resources and let us know the nature of your request.
We thank you for your application, however only those selected for an interview will be contacted.
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