2024-69847
Implement, test, and support all information security technologies, processes, and procedures. Conduct, as required, incident response and investigations. Assist and collaborate with project/application teams as needed to provide consultative and design services. Perform on-call duties as required.
Primary Duties And Responsibilities
- Performs daily information security activities, included but not limited to system monitoring, log reviews, ticket handling, and policy reviews.
- Performs information security projects as directed by coordinator.
- Researches and resolves (or escalates) problems and questions regarding information security specific devices as well as other hardware and software used in the Northside network. Works with vendor technical support personnel to resolve production or testing issues
- Provides support to Information Systems or external personnel to resolve issues caused by information security infrastructure or systems including, but not limited to, redirecting users attempting actions that violate Northside policies.
- Assists in development of security and operational procedures and processes to conform to proper change management techniques. Modifies and implements new methods as appropriate.
- Maintains current inventory records of security infrastructure equipment and connectivity documentation. Maintains business continuity / disaster recovery equipment and procedures ready to deploy.
- Produces daily and monthly reports for departmental and related functions, routinely tests systems, and provides organized documentation. Maintains downtime log to document security infrastructure outages.
Knowledge Skills And Abilities/License Or Certification Required
- Associate’s degree in Information Security, Information Systems, Business, or related technical field. Three (3) years of information security experience (in addition to the requirement below) can substitute for the degree requirement.
- Ability to communicate effectively
- Basic knowledge of information security procedures, hardware, software, and other best practices
- Working knowledge of network server hardware, operating systems, and enterprise solutions such as e-mail, software distribution, anti-virus, backup solutions, remote access
- Working knowledge of endpoint hardware and software.
Knowledge Skills And Abilities/License Or Certification Preferred
- S. degree in Information Systems, Engineering, Business or related field of study
- Technical certifications; including Security+, CISSP, HCISPP, GIAC Security Essentials certifications
- Good analytical and technical troubleshooting skills
- Excellent communication and customer service skills
- Strong knowledge of security technologies
- Experience in Healthcare facility