Position Overview
The Director, Business Systems will lead our technology and business systems function. The successful candidate will play a pivotal role in defining and implementing the technology and business systems strategy to support our growth and efficiency goals. This individual, reporting to the Chief Operating Officer, will oversee the development, implementation, and maintenance of our technology and business systems, ensuring that they align with our business objectives and deliver value to both internal stakeholders and external clients.
Primary Responsibilities
- Collaboration: Collaborate with Eliant leadership and Apollo to understand business needs and translate them into technology and business systems solutions
- Systems Planning: Lead the development of the systems planning needed to scale Eliant to support the needs of future programs and new product lines. Business tooling needs include ERP (Enterprise Resource Planning), accounts payable, invoice management, business intelligence, financial reporting, budgeting, and debt management. Establish new business systems to the extent business needs require. Evaluate business systems to enhance operational efficiency, mitigate business risks and meet business requirements
- Systems Selection and Implementation: Manage the full lifecycle of new business system and technology selections and implementations, integration development projects, and system enhancements
- Data and Cybersecurity Management: Develop and implement data and cybersecurity management strategies, ensuring the accuracy, security, and accessibility of business-critical data. Manage information flows with Eliant’s customers and partners
- Project Management: Perform project management for a variety of simultaneous initiatives of varying sizes across one or more technology partners
- Vendor Management: Manage relationships with technology vendors, negotiating contracts and ensuring service level agreements are met
Qualification and Experience (Academic, Professional, Relevant Job Knowledge)
- Proven experience (10+ years) in overseeing the design and performance of business systems, ideally acting in a product manager role
- 3+ years experience working within NetSuite (or another Oracle ERP offering)
- Industry experience (either directly or by consulting for companies) from trade finance or any other industry offering related experience. Experience in industries with a heavy focus on buying and selling of goods, such as manufacturing / industrial, consumer retail and e-commerce, wholesalers and distributors, healthcare, automotive, construction, technology hardware, agriculture, etc. may be directly relevant
- Strong strategic thinking and problem-solving skills, with the ability to design and align technology solutions and business systems to meet business objectives
- Strong project management skills, including planning, organizing, and managing internal and external resources
- Ability to identify and mitigate risks in business systems
- Excellent communication and interpersonal skills, with the ability to engage with stakeholders at all levels
- Experience working in and ability to thrive in a fast-paced, high growth work environment
- In-depth knowledge of enterprise systems and database management
- Basic understanding of programming languages