We are offering a long term contract employment opportunity for an IT Manager in the Greater Boston area. The individual will be responsible for a wide range of functions including planning, end user services, cyber security, and help desk support. Collaborating with all business functions and providing technical expertise is essential. This role also requires the ability to manage projects, vendors, and internal resources efficiently.
**This role is onsite and 30 hours per week**
Responsibilities:
- Oversee and manage all aspects of IT operations, including planning, end user services, and cyber security.
- Provide help desk support and troubleshoot technical issues as needed.
- Collaborate with various business functions and provide technical expertise.
- Maintain and enforce IT standards, procedures, policies, and best practices.
- Act as the in-house IT resource, including maintenance and support of equipment
- Manage IT projects, including vendor selection, negotiation, project management, and reporting.
- Ensure compliance with security by managing the change control process and working with vendors.
- Serve as the primary contact for IT vendors and act as the technical lead on company projects.
- Stay up to date on emerging technologies and best practices in IT infrastructure, security, and communication systems.
- Collaborate with the finance team to ensure all IT expenses and projects are budgeted timely and appropriately.
- Perform other duties and special projects as assigned.
Requirements:
- Proven expertise in Infrastructure Management, IT security management, and IT service management.
- Proficiency in Sarbanes-Oxley (SOX) regulations and GxP is required.
- Familiarity with General Data Protection Regulation (GDPR) is a must.
- Strong knowledge of Microsoft Windows, MS Windows 10, and O 365.
- Experience with MS Office 365, Intune, Microsoft Exchange, MS Teams, Sharepoint and Outlook is critical.
- Hands-on experience with Computer Hardware and Desktop Hardware.
- Experience at a Biotech or Pharmaceutical company.
- Ability to wear multiple hats in a small environment.