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Job Description
We are looking for a detail-oriented individual for entry-level application administration tasks, which will be performed remotely.
Key Responsibilities
- Utilize strong typing skills (40+ wpm) with high accuracy to assist in migrating organizational data and user accounts.
- Communicate effectively in English; bilingual proficiency in Spanish is a plus.
- Demonstrate proficiency in Microsoft Word and Excel.
- Assist in tier 1 helpdesk support and triage, if applicable.
Requirements
- A reliable high-speed internet connection is necessary.
- Availability to work various shifts (8 AM - 5 PM, 9 AM - 6 PM, 10 AM - 7 PM, or 11 AM - 8 PM EST).
Additional Details
- This position is part of a migration project focused on enhancing client operations through the transition to a new application platform. The role includes setting up organizations and user credentials while ensuring minimal downtime for healthcare providers.
Interview Process
- The interview will be a 30-minute video session conducted by Alfonso.
Why is the Position Open?
- The transition to a new application aims to better support healthcare professionals, creating a need for skilled support to ensure smooth operations.
Work Environment
- This is a fully remote role with the potential for conversion to full-time employment.
Qualifications
- A High School Diploma or equivalent is required.
Skills And Attributes
- Fast and accurate typing skills are essential.
- A strong customer service orientation is important.
Employment Type: Contractor