IT Administrator will procure, maintain, and administer computers and office equipment. As the administrator for various corporate software systems, the job requires deploying security tools and policies to safeguard company information. The IT Administrator will support colleagues by resolving IT-related problems, assisting with onboarding, and guiding policies and systems. Suggest and implement improvements in procedures, systems, and equipment.
Responsibilities
- Procure, install, configure, and upgrade computer hardware, software, and peripherals.
- Administer corporate software systems including but not limited to Active Directory, Microsoft Exchange, Mcleod TMS, and Dossier Maintenance software.
- Manage user access and security for all systems.
- Maintain security measures by applying updates and patches and managing firewall configuration and antivirus software.
- Perform daily backup of servers.
- Retrieve and recover data as needed.
- Diagnose hardware and software issues.
- Repair and replace IT equipment as needed.
- Manage and maintain records of IT equipment and software licenses.
- Manage network, including switches, firewalls, and access points.
- Provide IT support and resolve problems for colleagues.
- Assist with onboarding new colleagues.
- Ensure the availability of network resources and services.
- Research and recommend new IT technologies and solutions.
- Work with vendors to resolve technical issues.
- Manage corporate website and content.
- Manage Mitel 5000 phone system.
Requirements and Skills
- Knowledge of network protocols such as DNS, DHCP, TCPIP, RAS, VPN, VLAN, FTP, SFTP, and AS2.
- Knowledge of SQL servers, SQL statement coding, and SSRS report writing.
- Knowledge of Tableau server and associated report-writing tools.
- Knowledge of Fortinet firewall and VPN setup and configuration.
- Excellent troubleshooting skills.
- Ability to work independently and as part of a team.
- Knowledge of EDI processes and document structure.
Applicant Qualifications
BS in a related field.
Five years or more work experience.