Role- Data Center Break-Fix Technician
Location- New Albany, OH 43054
Skills:
• Experience with Juniper Enterprise, Cisco, and Service Provider network hardware platforms, and architectures, including data center switching platforms.
• Strong working knowledge of routing and switching technologies and protocols.
• Demonstrated ability to analyze complex situations and utilize troubleshooting skills, systems, tools, and creative problem-solving abilities under pressure.
• Physically troubleshoot various network components in network infrastructure, including routers, switches, console servers, and optical transport equipment.
• Provide onsite network support and expertise for all teams on the local data center and act as a liaison for remote networking teams.
• Physical, hands-on replacement of optics, line cards, supervisor cards, and chassis hardware.
• Troubleshooting network link, device, and configuration issues, isolating the problem and fixing the problem.
• Creating new RMA requests through OEM vendors for both replacement devices, as well as obtaining technical assistance when troubleshooting devices.
• Tracking, maintaining, and updating asset inventory of defective and replacement parts.
• Tracing and isolating cables through patch panels.
• Testing and cleaning fiber optic cables and optical interfaces.
• Schedule and perform network maintenance, repair, and upgrade tasks as needed while minimizing the impact on the production network
• Use internal automation software, tools, and scripts to configure, monitor, and repair network equipment.
• Working with cross functional teams, including facilities, cabling, and server teams.
• Perform queue management for alarms, tasks, and incidents and participate in ongoing deployment projects.
• Strong working knowledge of Linux OS, CLI navigation, JUNOS, Cisco IOS, and bash.
• Physical audits of inventory and updating asset inventory database.
• The job requires significant time standing, walking, bending, and lifting. Additional responsibilities
- Able to provide onsite support after business hours as part of the oncall schedule.
- Able to travel to various sites as needed.
Sameer Ahmad
Raas Infotek Corporation.
262 Chapman Road, Suite 105A,
Newark, DE -19702
Direct: (743)-233-0246
E-Mail: sameer.ahmad@raasinfotek.com|Website: www.raasinfotek.com
Linkedin: linkedin.com/in/sameer-ahmad-031a0b185