JSSA is seeking an exceptionally innovative and vibrant Chief Information Officer (CIO) to provide strategic and proactive information technology leadership and vision to support the Agency’s mission. Reporting to the Chief Executive Officer (CEO), the CIO is responsible, strategically and operationally, for the entire information technology and telecommunications functions of the organization, the data analytics capacity of the Agency, the efficacy of clinical and business-line applications and ensuring security of the physical premises and electronic systems. S/he will have opportunities for hands-on development and implementation as well as strategic visioning and consultation.
As a member of the Executive Management Team, the CIO will work collaboratively to ensure that IT technology is optimized, and the highest levels of services are achieved and maintained for all users. The CIO will support a user base of approximately 450 diverse professionals (onsite and working at a variety of partner facilities/locations), consisting of clinical staff including therapists, nurses, physicians, and administrative professionals. S/he will have direct oversight and development responsibilities for a technology team of 6 and will manage our relationship with our MSP vendor. The CIO is responsible for managing an operating budget of approximately $2.8M
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Specific Responsibilities Include
- : Developing and implementing an innovative but realistic technology roadmap to provide the technological infrastructure to meet JSSA’s future need
- s.Interfacing with programmatic leaders to anticipate technology needs and tools for meeting those needs; advising on practices or technologies that are or will become appropriate for their need
- s.Providing thought leadership as a member of the Executive and Senior Management Teams and a participant in Board meetings, especially related to the role of technology (particularly emerging technology) in accomplishing strategic, operational and business goals of the agenc
- y.Developing and overseeing the implementation of long- and short-term strategic and operational plans for IT that align with the Agency’s strategic priorities, business needs and resource plannin
- g.Establishing and maintaining a culture of service excellence, responsiveness and support of innovation and service delivery across the IT spectru
- m.Leveraging and transcending the existing IT applications/infrastructure environment to a new, more modern architecture to support future strategy and evolving needs of the Agenc
- y.Building best-in-class technology capabilities with innovative delivery models leveraging both outsourced and in-house service team
- s.Overseeing the selection, implementation and management of the various Agency’s clinical (EHRs) and business-line solutions in close collaboration with clinical and administrative leadershi
- p.Instituting and enforcing security measures that are relevant to how the Agency operates, appropriately balances security considerations with ease of access to information necessary to job productivity. Protecting the information and technology resources of the Agency, ensuring regulatory compliance, and providing leadership the education of all staff on the secure and ethical use of those resources. Oversees the development and support of Agency Disaster Recovery and Business Continuity Plans for IT asset
- s.Delivering data analytics solutions to provide real-time access to information that permits clinical and managerial data-driven decision makin
- g.Leading and developing an effective and cohesive IT Team to ensure optimal performance and effectiveness and oversees the activities of the team in the execution of all IT responsibilities. Coaches IT staff with a focus on individual job and career development including identifying and supporting successors for key position
- s.Developing, submitting and managing the operational and budgetary requirements for technology solutions to support JSSA’s strategy and business needs. Submits regular progress reports to management in relation to timeliness, performance, quality, and costs to ensure all projects are undertaken on time and to approved budget. Oversees the development and implementation of the departmental operating and capital budgets, allocating resources to meet the departmental goals short and long-term. Oversees the selection and prioritization of the Agency’s capital expenditures for technolog
- y.Spearheading and championing Agency-wide information management and information- sharing across program boundaries, providing best-in-class infrastructure and technologies to accomplish the efficiencies and innovations promised by those practice
- s.Plays an active, direct role in supporting the technology tools and solutions needed across the agency, beyond delegating and supervising the work of others on the IT tea
- m.Serving as the Agency’s Security Officer on all HIPAA related matter
- s.Supporting a culture of customer service, continual improvement and collaboration and is a role model of integrity, customer service and accountability for result
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Candidate Qualifications & Competenci
- es:A bachelor’s degree; with a preference for an advanced degree and at least ten years of progressive experien
- ce.Experience within a multi-service healthcare organization preferred, or experience in an equivalently complex setting in which IT supports highly diverse, specialized user grou
- ps.Demonstrated knowledge of current healthcare IT requirements and trends preferr
- ed.Ability to manage effectively and creatively within dynamic organizations and has strong strategic, analytical and technical skil
- ls.Ability to effectively communicate technical concepts and information to a non-technical audien
- ce.Ability to respond to challenges in a creative, proactive and solution-oriented mann
- er.Demonstrated experience participating as part of an executive management team is preferr
- ed.Demonstrates cultural humility, fosters a culture of inclusiveness, and values diverse backgrounds and perspectiv
- es.Demonstrated experience displaying the highest level of ethics, integrity and objectivi
ty.