Our national multi-family management company seeks a Regional Vice President with a "Whatever it Takes" attitude to oversee an entire operational region, maintaining accountability for developing, implementing, and performing a multifamily development for AOG Living.
JOB SUMMARY
Responsible for overseeing an entire operational region, maintaining accountability for developing, implementing, and performing a multifamily-development approach across our regional platform, leveraging an integrated service model, providing strategic and tactical leadership to optimize performance and effectiveness, establishing and maintaining relationships (owners, landlords, tenants, and vendors), and achieving financial results which align with the overall corporate goals and objectives.
REPORTS TO: President of Management
SUPERVISES: Area Vice President(s) and Regional Supervisor(s)
REQUIRED EDUCATION AND TRAINING
DEGREES AND DIPLOMAS
•A college degree in communications, business, or related field and/or equivalent experience is preferred.
• 10-15 years of multifamily property management leadership success with a large portfolio is preferred.
TRAINING/CERTIFICATES/ASSOCIATION MEMBERSHIPS
•Certified Apartment Property Supervisor (CAPS)
•Certified Apartment Manager (CAM)
•Tax Credit Specialist (TCS) preferred.
•Fair Housing and TDHCA training preferred.
•Active/participatory apartment association membership preferred.
KNOWLEDGE, SPECIFIC AND ABILITIES
•Firsthand experience in multi-site property management and residential property operations, including all aspects of managing the physical, operational, financial and customer service performance of a wide variety of asset types under different market conditions for Class A, B, C, Tax Credit, Section 8, multi-state, rehabilitation, and new construction.
•Demonstrate supervisory skills sufficient to lead, direct, evaluate and mentor subordinates and peer team members.
•Demonstrate the ability to read, write and communicate effectively to comprehend and complete legal, financial and Human Resources documents, and create and make presentations to senior management, clients, and others.
•Demonstrate mathematical and analysis skills necessary to understand and interpret financial records, budgets, and other fiscal reporting information.
•Must be able to apply common sense understanding and use independent judgment on a continual basis to determine actions, priorities and direct the work of others.
•Must handle stressful, urgent, novel, and diverse work problems daily. Emotional stability and personal maturity are important attributes in this position.
•Proficiency in using property management software(s) used by the Company, as well as Microsoft Office (Word, Excel, and PowerPoint) to complete required reports and employment documents.
•Sophisticated communication and influencing skills, highly skilled at communicating complex issues to stakeholders and/or audiences at all levels.
•Demonstrated results driving and leading transformative strategic initiatives, continuous improvement, organizational effectiveness, and performance management with a large team in multiple markets.
•Proven success with building a culture of financial accountability across the team, exceeding financial and operational objectives
ESSENTIAL FUNCTIONS:
1.Team Management
a. Work with various department heads, Area Vice Presidents, and Regional Supervisors to ensure best practices are enforced in all on-site operations.
b. Recruit and interview candidates for Regional Supervisors and Area Vice Presidents and monitor positions for their entire portfolio.
c. Conduct 1-on-1 meetings such as coaching, conflict resolution, goal setting, quarterly check ins and annual reviews, etc., with direct report.
d. Manage HR issues.
e. Conduct onboarding and training and mentoring team members.
f. Ensure alignment of individual priorities with overall business objectives
g. Coach multifamily team members to success and hold individuals accountable for achieving results.
h. Lead change management strategies and plans as needed to maximize associate adoption.
i. Collaborate and support the Executive Leadership Team's objectives and goals.
2.Client Management
a. Ensure Owner/Client expectations are met or exceeded as it relates to property performance.
b. Build, develop, and maintain positive and successful relationships with owners and clients. Continue establishing open and ongoing professional relationships.
c. Provide visible, ethical leadership across the multifamily platform, ensuring a culture of the highest standards of conduct and demonstrating expectations of unparalleled service.
d. Provide ownership with financial analysis and comparisons, as requested, to support performance initiatives and results.
e. Promote staff harmony through support, effective leadership, and positive examples.
f. Ensure all corporate responsibilities and on-site administrative functions pertaining to personnel are timely (i.e., performance evaluations, transfers, promotions, time sheets, bonuses, etc.)
3. Systems Management
a. Utilize and optimize the firm's technology solutions to extract and monitor performance analytics.
b. Partner with key stakeholders to identify technologies and solutions for actionable insights, focusing on identifying new opportunities and optimizing relationships, revenue, and the firm's overall value.
4. Reporting
a. Monitor monthly financial reviews with Regional Vice President and ensures sites are on track to meet budget goals.
b. Benchmark property performance against regional and national averages
c. Oversee policies for property operations.
d. Works closely with the Risk Management department and reviews the status of liability and property damage claims. Address operational policies that impact risk management exposure.
5. Financial Management
a. Identify and implement new business opportunities for increasing revenue potential.
b. Lead multifamily portfolio in annual budget review and preparation, working in conjunction with Vice President leaders to align with corporate revenue growth and financial goals.
c. Analyze internal business processes relative to property operations.
d. Develop and inspire a culture where financial information is utilized to evaluate the ongoing effectiveness of current plans, programs, and initiatives; consulting with key stakeholders; soliciting, evaluating, and applying suggestions for improving efficiency, cost-effectiveness, and optimizing revenue.
6. Administrative Duties
a. Create and implement action plans for underperforming assets.
b. Monitor expense controls and implement initiatives to achieve or exceed budget.
c. Draft annual department operating regional budget.
7. Business Development/Due Diligence & Transitions
a. RFP responses
b. New business pitches/prep and client intro calls
c. Create SWOTS and market shops/comp shops.
d. Assist clients in identifying new opportunities and help underwrite the deals based on operational knowledge and market conditions.
e. Work closely with the Transitions and Due Diligence team to assign walkers/auditors for upcoming communities and closely analyze the asset to provide feedback to the client.
f. Attend DD, prepping, and task completion items for property transitions.
Allied Orion Group is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.