The System Engineer will analyze user’s requirements, draft concept of operations documents, and use high level system architectures to develop system requirements specifications. The candidate will be responsible for analyzing system requirements and lead design and development activities. The candidate will guide the users in formulating requirements, advise on alternative approaches, and conduct feasibility studies. This individual will be the primary Technical Lead for the integration of requirements, design, and technology.
The System Engineer will also be responsible for
- Guiding system development and implementation planning through assessment or preparation of system engineering management plans and system integration and test plans
- Interacting with the Government regarding Systems Engineering technical considerations and for associated problems, issues or conflicts
- Communicating with other program personnel, government overseers, and senior executives
- Develop comprehensive SOA solutions
- Develop operational view, technical standards view, and system and services view for architectures using applicable DoDAF standards
- Conduct and/or approve end-to-end system trade analyses to optimize system operations over its life-cycle through the proper balance of non-functional system performance areas
- Use validated models, simulations, and prototyping to mitigate risk and reduce cost of system development
- Ensure effective, periodic review and control of the evolving configuration of a system, both hardware and software components and associated documentation, during the life of the system
- Serve as a member of the CCB
- Develop system design alternatives that consider life cycle cost, reuse, complexity, risk, system expansion, and growth
- Develop alternative courses of action, workarounds, and fall-back positions with a recommended course of action for each risk, and monitor and re-evaluate risks at appropriate milestones. Monitors risks using earned value management (EVM) data
- As a participant within an Analysis of Alternatives (AoA) effort, recommend a preferred solution based on selection criteria adjusted for reasonableness and validity of assumptions, technology limitations, environmental impact, and life-cycle costs
- Provide technical direction for the development, engineering, interfacing, integration, and testing of all components of complex hardware/software systems to include requirements elicitation, analysis and functional allocation, conducting systems requirements reviews, developing concepts of operation and interface standards, developing system architectures.
- Twenty (20) years experience as a SE in programs and contracts of similar scope, type and complexity is required.
- Demonstrated experience in planning and leading Systems Engineering efforts is required.
- Bachelor’s degree in System Engineering, Computer Science, Information Systems, Engineering Science, Engineering Management, or related discipline from an accredited college or university is required.
We are looking for experienced ServiceNow Software Developer SME to join our technology-based program supporting a key Government customer. The Software Developer will support the team in the following activities (including but not limited to) in support of the customer’s ServiceNow Platform
Maintain and add new capabilities to the core ServiceNow platform to enhance functionality for tenants
Develop, test and deploy updates to ServiceNow based on customer requirements
Customize and configure ServiceNow applications and facilitate rollout of new applications and modules; configure Application User Interface and configure workflow
Collaborate effectively with ServiceNow System Engineers and developers to develop solutions and handle general updates and configuration changes/requests
Identify system deficiencies and recommend solutions
Maintenance and continuous improvement of the processes, standards, policies, working methods and tools
Ensure appropriate tools and processes are in place to have a development/production environment that is reliable and reproducible
Ensure tool configuration consistency across Development, Testing, Integration, and Production environments
Participate in on-going production support and end user support
Document testing and maintenance of system corrections
Research, understand, and develop using new technologies and standards as needed
Researches, designs, develops, and/or modifies enterprise-wide systems and/or applications software
Involved in planning of system and development deployment as well as responsible for meeting software compliance standards
Evaluates interface between hardware and software, operational requirements, and characteristics of overall system
A Bachelor’s or Master’s degrees are preferred with a minimum of sixteen (16) year’s relevant experience. Software Engineer will serve as part of a software development team to deliver automated solutions for standard network services support of a large IT infrastructure project.
Strong understanding of ServiceNow Development Platform including, but not limited to, ITSM, ITOM, PPM/SPM, HR Module, Customer Service Management (CSM), Asset Management, Change Management, Customer Development, etc.
Proven significant success developing ServiceNow products using JavaScript and other coding applications
Database Administration (Oracle or MYSQL) experience
Ability to efficiently and appropriately estimate work effort requirements
Ability to communicate effectively through written and verbal methods
Ability to handle multiple tasks and meet deadlines
Ability to work independently and in a team environment
Able to adapt to a constantly changing environment
Aptitude and willingness to work with variety of newer emerging technologies/tools as opportunities demand
Ability to deliver enhanced functionality, aid with new implementations, and provide continuous support within the scheduled time while preserving system integrity required
High degree of initiative, creativity, and technical ability to function on this team required
Ability to identify issues and implement corrective actions
Should work toward achieving ServiceNow Certified System Administrator (CSA) cert while on task
Security Clearance Active, in-scope US Government issued Top Secret Clearance w/ FS Poly
Due to the nature of the work and contract requirements, US Citizenship is required.
ServiceNow Certified System Administrator (CSA) or ServiceNow Certified Application Developer (CAD)
The ideal candidate would also have IT project management experience, and be familiar with Scrum, Lean, Agile and DevOps.
Experience with Java, Ruby, DevOps and DevSecOps