Job Description:
Expectations –
- Oversee core functions of learning management system – assisting users with usernames, log in information, assisting onboarding and offboarding LMS system, uploading elearning modules, overseeing the program, working with internal and external customers to ensure systems running smoothly
- Working with LMS platform – cornerstone – working with Cornerstone rep to ensure the application is running smoothly, escalating any issues to cornerstone.
- Will be working with every BU so communication skills are a requirement
Minimum requirements
- Familiar with LMS
- Cornerstone experience preferred,
- Education – experience over education
Shift Monday- Friday 8-5 – Fridays remote. shift hours could be flexible
Responsibilities:
- Maintains integrity of the operating system environment.
- Performs system software upgrades including planning and scheduling, testing, and coordination.
- Performs workstation and server administration setup.
- Coordinates disk space planning and management.
- Maintains growth statistics, space forecasts, tape libraries, and software and hardware inventories.
- Performs data backups and recoveries.
- Monitors and maintains continuity with system software licensing and maintenance agreements.
- May provide recommendations regarding hardware and system software planning and budgeting.
- Maintains production change control schedule and participates in change control.
Additional Notes:
- Requires a bachelor's degree or an equivalent combination of education and experience.
- Knowledge of operating systems and applications, as well as hardware and software troubleshooting.
- Understands the purposes for which people in the organization use systems.
- Must be able to solve problems quickly under high pressure.
- Must have a strong grasp of computer security.