Mr. Cooper Group is looking to add a Sr IT Infrastructure Engineer to the team.
The ideal candidate will:
- Support, perform and troubleshoot deployment issues
- Review the existing documentation and document technical specifications
- Perform maintenance on existing software products and contribute knowledge of business applications
- Contribute as necessary to the development of all project artifacts throughout the system development life cycle
Required Qualifications:
- 5+ years in ServiceNow configuration and development experience with ITSM, ITAM and/or equivalent
- Basic understanding of developing customized application using the ServiceNow App Engine module including implementation of the data model, user experience components, logic and automation, and security
- Deep functional and technical knowledge of the ServiceNow configuration and implementation
- Functional knowledge and implementation experience of IT Asset Management (ITAM) frameworks and demonstrated project management skills and experience working directly with customers and clients
- Expert knowledge of ServiceNow performance, availability monitoring, and analysis as well as configuration management
Preferred Qualifications:
- Bachelors degree
- ServiceNow Certified System Administrator
- ServiceNow Certified Application Developer
- ServiceNow Certified Implementation Specialist - SAM
- ServiceNow Certified Implementation Specialist - HAM