Must Haves:
- Network Administration (e.g. Microsoft Active Directory, Group Policy, BeyondTrust Power Broker)
- Microsoft Desktop technology products (e.g. Windows 7 and higher, MSOffice, MSProject)
- System Center Configuration Manager or other Windows imaging and software deployment technologies
- System Center Endpoint Protection or other enterprise antivirus technoloiges
- Software package development and associated tools (e.g. AdminStudio, Orca)
- Apple Desktop technology products (e.g. OS X, iOS, Office for Mac)
- JAMF Casper Suite, or other Apple imaging and software deployment technologies
- Mobile computing (e.g. Mobile devices, Microsoft Direct Access, NetMotion Mobility VPN)
- CA Service Desk and other Service Manager infrastructure components
Plusses:
Advanced Enterprise Technology certification (CCA, ITIL, MCSE, etc)
Day-to-Day:
Insight Global is looking for Desktop Support Analysts in Tampa, FL to work a hybrid schedule. All duties of Enterprise Analyst I (40%)
Product Administrator for one or more Advanced Enterprise Technology components (40%)
Other Enterprise Desktop duties including: (20%)
Act as lead BCS resource on projects that utilize or affect enterprise systems resources and/or,
Mentor and provide guidance for staff on area of expertise including developing training, demonstrations, standards, procedures, and documentation for IT staff and user area personnel and/or,
Contribute to integrated system planning and proposed budget activities (e.g.: contribute to annual and 5 year work plans, help with preparing cost/benefit analysis, PSA’s, etc)