Overview
This is a hybrid role, with the expectation that time working will regularly take place inside and outside of a company office. Option to become remote from SC after training and probation period.
This position provides operational and administrative support for the Appraisal department of the Bank. Coordinates the centralized ordering and review of real estate appraisals through department systems. Ensures that all appraisals are completed quickly and accurately in order to meet loan closing deadlines. Communicates effectively with all parties including lenders, borrowers, and third party vendors. Responsible for retail loan documentation, compliance reviews, and other support tasks that facilitate daily operations.
Responsibilities
- Appraisal Ordering - Coordinates the daily ordering and review of appraisals through a centralized system. Orders and oversees external appraisals through third party vendors.
- Compliance Review - Performs reviews of real estate appraisals and evaluations to ensure compliance with all regulatory requirements as well as internal policies, standards, and procedures. May source missing information or escalate compliance issues.
- Business Support - Performs various support tasks that occur during client, vendor, or associate inquiries. Ensures that loan closing deadlines are met and assists with requests as needed. Maintains knowledge of laws, regulations, procedures, and policies that affect retail real estate loans.
- Documentation - Responsible for reviewing and maintaining documentation associated with retail loans within the department system. Ensures the accuracy, compliance, and completeness of required documentation. Aids reporting capabilities and effectiveness.
Qualifications
Bachelor's Degree and 0 years of experience in Real Estate, Banking, or Loan Operations OR High School Diploma or GED and 4 years of experience in Real Estate, Banking, or Loan Operations
Preferred Skills: 1- 2 years experience working for a financial institution or large bank. Preferred Education: Major in Business, Finance, Accounting, or similar field
Required Skills: Strong attention to detail, ability to multi-task and handle multiple priorities, strong written and verbal communication a must. Knowledge and understanding of Bank terms with an emphasis on real estate policies and procedures.
First Citizens benefits programs are designed to meet our associates where they are in life. Full-time associates (20+ hours) are offered a comprehensive benefits program, with customized offerings, including those designed to support families, however defined. More information regarding our benefits offerings can be found here: https://jobs.firstcitizens.com/benefits