Responsibilities
Kforce has a client that is seeking an IT Ops Manager in Houston, TX. Key Responsibilities:
- IT Ops Manager will provide strong, strategic leadership for the IT operations team; Develop and mentor IT staff through training, establishing goals, providing feedback, and conducting performance reviews
- Oversee the design, enhancement, and operational management of network architectures, including data centers, corporate networks, and other communication infrastructures
- Manage the lifecycle of servers, storage, and endpoint devices, including deployment, maintenance, and retirement; Ensure systems are updated, secure, and operating efficiently to support organizational operations without downtime
- Direct the operations of the help desk team to provide excellent technical support and customer service; Implement best practices for incident management, service request fulfillment, and effective communication within the user community
- Manage the procurement process for IT infrastructure and operations, ensuring cost-effective solutions; Oversee the IT operations budget, forecast costs, and provide financial reports to the CIO to ensure alignment with fiscal strategies
- Strategic Planning and Project Management
- Monitor and manage risks associated with IT operations; Ensure compliance with regulatory requirements and internal policies; Implement security protocols across all IT systems to protect company data and infrastructure from cyber threats
- As an IT Ops Manager, you will develop and maintain disaster recovery plans and business continuity strategies for IT operations
- Regularly report to the CIO on IT operations metrics, project statuses, and strategic initiatives
- Collaboration and Support for Integrations and Acquisitions
Requirements
- Bachelor's degree in Computer Science, Information Technology, or related field; Master's degree preferred
- Minimum of 10 years of experience in IT operations, with at least 5 years in a leadership role managing medium to large teams
- Proven experience in managing network infrastructures, server environments, and IT help desk operations
- Strong knowledge of current and emerging IT technologies and infrastructure best practices
- Excellent leadership and communication skills, capable of mentoring teams and collaborating with executive management
- Demonstrated ability to manage budgets, vendors, and IT procurement processes effectively
- Experience with IT operations in mergers and acquisitions is highly desirable
The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.
We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.
Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.
This job is not eligible for bonuses, incentives or commissions.
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.