The Holliston Public School District has an opportunity for a Network Specialist to join our Technology Team. The Network Specialists will provide hardware/software support for users, perform and document preventive maintenance and work collaboratively with a variety of school and district-wide team.
Responsibilities
- Provide daily support for technology in the school.
- Resolve support ticket/phone requests efficiently
- Prioritize support requests based on impacts to end-users
- Maintain comprehensive technology inventory for school(s)
- Troubleshoot and repair devices such as desktops, laptops, Chromebooks, iPads, LCD projectors, printers, security cameras, and door access systems
- Scan/remove viruses and other files from servers, workstations, and/or media.
- Collaboratively manage the school technology budget in consultation with the school administration and Director of Technology & Digital Learning
- Work with technology vendors for purchasing and support of hardware, software and networking, in consultation with the Director of Technology & Digital Learning
- Regularly install, upgrade, maintain and support system level software on wifi, servers, and network hardware.
- Windows Server management
- GSuite, Google Account, and Group Management
- Monitor, identify and mitigate cyber events
- Diagnose and repair network cables
- Manage DHCP Server and IP schemes
- Software Support (Google Apps, Microsoft Office, Windows OS, Mac OS, iOS)
- Printer network setup, troubleshooting, and management including toner and drums
- A/V (Microphones, projector, audio wiring) setup and support
- Administering the data backup operation and battery backup environment
- Manage network switches including VLANS and detailed port documentation
- Manage phone system, users, licenses, and configurations
- Monitor and manage content filtering and digital classroom management systems
- Collaborate with Technology Integration Specialist(s) to develop resources, support, and train users, including other technology department staff
- Provide input on strategic planning for technology
- Meet periodically with the building administration to review priorities and ensure user satisfaction
- Perform any other responsibility as may be assigned by the Director of Technology & Digital Learning
Qualifications
Minimum of at least three-years of successful experience providing technology support for hardware, peripherals and applications through installations, upgrades repairs, and problem resolution Familiarity with the following is preferred:
- Networking concepts (IP ranges, VLANS, WAN)
- Enterprise wifi
- Sophos AV
- Google for EDU
- PowerSchool Student Information System
- Apple School Manager & Mosyle
- Classroom educational technology
- Strong interpersonal and communication skills
- Proven ability to work with minimum supervision
- Be able to lift at least 25 pounds
Reports to the Director of Technology and Digital Learning
Work Year:12 Months
Public School employees of Massachusetts are required to submit their fingerprints to a National Criminal Database check. In addition to the national background check, a satifsfactory Massachusetts Criminal Record Check (CORI) is required.
If you are interested in joining us, please submit a cover letter, resume, transcripts and three (3) letters of references.
About The Holliston Public School District
The Holliston Public school system serves approximately 2900 students from Pre-kindergarten through twelfth grade and beyond. Schools in the district include Sam Placentino Elementary School (PK-2), Fred Miller Elementary School (3-5), Robert Adams Middle School (6-8), and Holliston High School (9-12). Our schools promote innovation, creative problem solving, unique French Immersion and Montessori opportunities, positive school climates, and a trusting and respectful student-teacher relationship.