Our clent is seeking a Systems Engineer to provide management information system user support on a continuing basis, either by phone or site visit. Troubleshoots end-user problems.
Job Description:
Support intermediate level design, integration, implementation and modification of assigned user information systems. This includes coordination of the installation, testing, operation, troubleshooting and maintenance of those systems. Provide functional and technical expertise in support of user systems operation and maintenance. May include support of labs, training facilities and general IT office software and hardware. The affiliate will interact on a consistent basis with: departmental users. Conduct needs analysis, planning and scheduling the installation of new or modified hardware/software for GTRI. Develop functional and technical IT system requirements and specifications. Provide technical support through allocating systems resources, managing accounts, administering passwords, documentation, security, recoverability and access including deploying security and operating system patches. Monitor and reports on system performance. Support internal departmental servers. Maintain hardware and software inventories including developing and updating departmental distributed software license management policy.
Experience with supporting moderate to high level Windows system administration duties associated with various types of IT systems and enterprise applications not limited to Cameo and Teamwork Cloud, PKI certificate management, VDI infrastructure management, enterprise storage including quota management, backup and disaster recovery, Government Sponsor developed applications, system updates and upgrades, system hardening, general troubleshooting and other assigned duties. Experience working with test environments, server Deployment, Systems Deployments, Modernization Efforts and coordinating the movement of equipment and property control duties. Experience with supporting moderate to high level Windows Linux system administration duties associated with the DevSecOps environment including: Hyper-V, Anaconda / Python packages, Gitlab, kubernetes (Rancher), Docker/Podman, Artifactory, X-ray, Neuvector, applications updates and upgrades, application hardening, general troubleshooting and other assigned duties. Command line proficiency preferred. Experience with supporting moderate to high level Linux system administration duties associated with various types of IT systems and enterprise applications not limited to Splunk, Nessus, Anaconda / Python packages, updates and upgrades, system hardening, general troubleshooting. Command line proficiency preferred.
Education: Bachelor's Degree or an equivalent combination of education and experience.
4 plus years of job-related experience
PKI certification - highly desired
VDI infrastructure certification - highly desired
Benefits:
Health, Dental, Vision, 401K
ABOUT ESG CONSULTING:
ESG Consulting is an award-winning national provider of diversified information technology consulting services to Fortune 1000, public sector entities, and emerging growth firms nationwide.
Founded in 1986, ESG offers more than 29 years of experience in the IT staffing, Engineering and consulting industry. While local to Atlanta we are headquartered in Santa Clara, we have opened offices nationwide and to this day are consistently re- evaluating and expanding our service offerings and geographic capabilities. Today, we serve most major metropolitan markets.
ESG is an equal opportunity company. Our flexible management culture believes in creating a business environment that fosters personal and professional growth and achievement. We make ESG a place where people are treated not as employees but as "partners".