Company
Compassus
Position Summary
The Network and Systems Engineer is responsible for modeling the Compassus values of Compassion, Integrity, Excellence, Teamwork, and Innovation and for promoting the Compassus philosophy, using the 6 Pillars of Success as the foundation. S/he is responsible for upholding the Code of Ethical Conduct and for promoting positive working relationships within the company, among all departments, and all external stakeholders. The Network and Systems Engineer serves on Compassus IT's Technology Engineering team and is responsible for the design, installation, tuning, and support of the Company's networking services and infrastructure. Additionally, as a member of the Technology Engineering team, the Network and Systems Engineer will provide secondary support for all server and endpoint technologies, including Microsoft Office 365, Microsoft Azure, Active Directory, Identity and Access Management technologies, mobile device management systems, and other technologies as needed.
Position Specific Responsibilities
- Designs Compassus network services and infrastructure to meet the needs of each of our branch locations.
- Coordinates the installation and upgrades for Compassus networks with our branch offices, as well as, respective vendors and partners to ensure a smooth implementation.
- Monitors Compassus networks effectively by configuring monitoring technologies that will provide timely insights into the overall health of the network, including outage information and network capacity and utilization monitoring.
- Serves as Level 3 support for network outages, providing expert support and advice to our Level 1 and Level 2 support teams specific to outages and any other escalations.
- Supports our Identity and Access Management technologies as a member of the team to ensure adequate coverage at all times.
- Provides support and engineering expertise for all other technologies, including support of our Microsoft Office 365 tenant and related technologies, our Microsoft Azure tenant, Active Directory, and other technologies as required.
- Performs other duties as assigned.
Education And/or Experience
- Bachelor's degree in Computer Science or related degree strongly preferred; in lieu of a degree, significant proven technology engineering will be considered.
- Five (5) or more years of experience as a Network and Systems Engineer required.
Skills
- Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percentage.
- Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from leaders, colleagues, investors, and external parties. Strong written and verbal communications.
- Other Skills and Abilities: Core knowledge of the networking fundamentals. Knowledge of Cisco networking infrastructure, solid understanding of Meraki infrastructure and tools, and solid knowledge of Microsoft Windows Server and Workstation operating systems and related technologies. Expert knowledge of Imanami GroupID or related IAM systems. Ability to understand, read, write, and speak English. Great team collaboration skills. Articulates and embraces hospice philosophy.
Physical Demands and Work Environment: The physical demands described here are representative of those that must be met by a colleague to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the colleague is regularly required to use hands to finger, handle, or feel; talk and hear. The colleague frequently is required to stand, sit, and reach with hands and arms. The colleague is occasionally required to walk; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The colleague must frequently lift and/or move more than 25 pounds. Specific vision abilities required by this job include close vision. The work environment characteristics described here are representative of those a colleague encounters while performing the essential functions of this job. There will be possible exposure to infectious diseases through working with clinical caregivers. The noise level in the work environment is usually quiet.
At Compassus, including all Compassus affiliates, diversity, equity, and inclusion are fundamental to our Pillars of Success. We are committed to creating a fair work environment where our colleagues feel welcomed, highly valued, and respected. As an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.