Job Description:
Seeking a VP of IT End User Support for a permanent position with a financial services company. This position is a hybrid position (2-3 days onsite). Seeking local candidates. Pay is based on experience.
The position will provide Executive Support, day-to-day hands-on Technology Desktop Operations management, oversight, and governance for key systems administration initiatives and ensure the integrity of the distributed platform hosting services for End User applications.
Responsibilities:
- Act as a bridge between the technology team & executive leadership, communicating complex technical concepts in a clear & strategic manner
- Foster a culture of transparency & communication within the technology department
- Provide End User Technology subject matter expertise and support all aspects of the Microsoft M365 environment including Office & Teams, Virtual Desktop Infrastructure, Citrix Workspace, Webex Platform, Office Computing and Mobile Device Management including administration and maintenance, business continuity, backup and recovery, capacity management, change management, security management, and configuration management in production and non-production environments
- Develop & execute a comprehensive technology strategy aligned with business objectives
- Identify & implement innovative solutions to drive end user productivity
- Work with other technical staff to coordinate activities and implementations, follow and document procedures, respond, track, and escalate systems incident
Skills:
- 10+ years overall IT experience
- 8+ years IT leadership experience
- Experience working in the IT/financial services industry
- Experience with agile IT project management (preferred)
- Experience working in large infrastructure/data center environments (preferred)
- Bachelor s Degree or higher
Vice President of IT End User Support (hybrid - 2-3 days onsite)