Do you have a wide range of technical skills combined with excellent customer facing skills?
We are partnered with a growing local managed service provider to hire a Systems Administrator into the Albany team.
The successful Systems Administrator will play a critical role in managing the IT infrastructure and systems of a diverse client base. You will be responsible for ensuring the stability, security, and performance of clients' IT environments, provide technical support, and manage and maintain the IT infrastructure of all customer facing systems. The successful Systems Administrator will also have the opportunity to design and develop client's environments.
What can you expect to be doing?
- System Maintenance: Ensure the stability and performance of clients' IT systems. This includes regular updates, patch management, and proactive monitoring to identify and address potential issues before they become critical.
- Network Administration: Manage and optimize clients' network infrastructure, including routers, switches, and firewalls. Ensure that the network is secure, efficient, and meets the clients' business needs.
- Server Administration: Oversee the configuration, maintenance, and monitoring of servers, whether on-premises or in the cloud. This may include Windows and virtualization platforms.
- Cloud Services: Manage and monitor cloud-based services, such as Azure, if your clients utilize them. Ensure that cloud resources are efficiently provisioned and secured.
- Security Management: Implement and maintain security measures to protect client data and systems. This includes firewall configuration, antivirus software deployment, and regular security audits.
- Backup and Disaster Recovery: Develop and maintain backup strategies to safeguard client data and implement disaster recovery plans to minimize downtime in case of system failures or data loss.
- Client Support: Provide technical support to clients, addressing their IT issues and requests. This may involve troubleshooting hardware and software problems, resolving network issues, and offering assistance with various IT-related tasks.
- IT Strategy: Work with clients to align their IT infrastructure and technology with their business goals. Provide recommendations for improvements and cost-effective solutions.