Cloud Infrastructure engineer
Chicago – Remote
Mid-Senior Level
Our client is looking for an experienced Cloud Infrastructure Engineer to join their rapidly growing team in Chicago. They’re a a Premium IT Services & Consulting company, committed to delivering exceptional IT support and solutions to their diverse client base. Their team is dedicated to providing top-notch service and innovative solutions, ensuring their clients' IT infrastructures is robust, secure, and efficient.
They are seeking a confident and personable Cloud Infrastructure Engineer to join their dynamic team. This role is pivotal in handling escalations, leading project work, and ensuring smooth business-as-usual operations. The ideal candidate will have extensive experience in a similar role, with a strong background in Cloud and Infrastructure management.
Key Responsibilities:
- Manage cloud infrastructure, overseeing the deployment, configuration, and management of cloud resources, ensuring high availability and disaster recovery.
- Act as the final point of escalation for complex technical issues, providing expert troubleshooting and resolution.
- Lead and participate in various IT projects, ensuring timely delivery and high-quality outcomes.
- Develop and maintain detailed documentation for systems, processes, and procedures.
- Perform day-to-day business-as-usual activities, maintaining and supporting client systems and infrastructure.
- Develop and maintain detailed documentation for systems, processes, and procedures.
- Provide mentorship and guidance to junior team members, fostering a culture of continuous learning and improvement.
- Stay updated with the latest industry trends and technologies, recommending improvements and innovations to enhance service delivery.
Requirements:
- 4+ years’ experience as a Cloud Infrastructure Engineer or similar.
- Has ideally worked for an MSP or similar environment.
- Extensive knowledge of Office 365, Azure, Windows Server, Intune, Active Directory, VMWare, Hyper-V, TCP/IP, DNS, DHCP, VPNs, Firewalls, backup solutions.
- In-depth knowledge of Azure cloud platforms and services.
- Solid understanding of networking, security, and database management in Azure cloud environments.
- Excellent problem-solving skills, with the ability to diagnose and resolve complex technical issues.
- Strong interpersonal and communication skills, with the ability to build positive relationships with clients, on client visits.
- Project management experience, with a track record of successfully delivering IT projects.
This role offers a fantastic opportunity for an Cloud Infrastructure Engineer to contribute to a dynamic team and drive innovation in a fast-paced environment. If you have a strong background in Azure and are looking for a new challenge, we’d love to hear from you!