Job Details
Description
Grade 6 - Network Specialist
Salary: $62,000 to $71,000 (Offer will be commensurate with experience)
- Internal candidates will be reviewed and interviewed prior to external candidates.
Benefits offered for this opportunity: 2024-Non-Union Benefits Summary
Role Summary
Provides design, implementation, consulting and support services for the enterprise routing, switching, and wireless platforms. Provides recommendations for business process improvements, systems analysis, system compatibility testing and software/hardware systems installations. Provides software/hardware support by maintaining, patching, upgrading, and troubleshooting the enterprise network platforms.
Assist in supporting the City's VOIP phone system, Key Card access system and Video Surveillance System.
Works closely with all teams in the IT department to provide continuous improvement, development, design, implementation, and maintenance of systems that service all City customers. Maintains the highest level of customer satisfaction.
Participate in the IT department Project Delivery Methodology to deliver successful, on-time, and on-budget projects to the Enterprise. Able to work with all levels of City employee and vendors. Strives to achieve the IT Department and City mission, vision, goals, and objectives.
Education, Training And Experience Required
- Bachelor’s degree in computer science or equivalent experience in the information technology field
- At least three (3) years of experience in network/systems support or similar experience
- Knowledge of enterprise computer hardware and software
- The City of Ann Arbor will consider an alternative combination of education and experience
View Additional Requirements and Information at: Network Specialist Job Description