Job Description
As a member of the Endpoint Engineering team, an Endpoint Engineer will have a broad range of skills focused on modern endpoint management, security and scripting. You will have a rich and diverse technical background, is creative and passionate about IT endpoint systems, as well as standardization, optimization, and automation. Furthermore, you will have at least five years of consistent experience architecting, engineering, implementing, and supporting large scale endpoint and device management systems to accommodate end-users, developers, and both internal and external customers.
As a member of the Endpoint Engineering team, you are expected to be aware of industry changes and plan to stay ahead of industry advancements to allow them to help guide the use and implementation of technology standards.
Functional Areas
- Participate in the design and maintenance of our current device management systems. This will include:
- Advanced InTune administration.
- SCCM administration.
- Scripting.
- Lead administrator and maintain BeyondTrust EPM.
- Device management and automation, including Desktop OS (Windows), VDI (windows365 + AVD), and Mobile Device management.
- Manage and maintain mobile device management (MDM and MAM).
- Power Bi dashboard creation and maintenance.
- Administer Office 365.
- Install, configure, test and maintain operating systems, application software, system management tools, and desktop hardware.
- Manage, maintain and develop remote control tools e.g. BeyondTrust Remote Support and TeamViewer Tensor.
- Write and maintain custom scripts to increase system efficiency and lower the human intervention time of any task.
- Proactively ensure the highest levels of availability for all systems.
- Monitor and resolve alerting issues for all Endpoint related systems.
- Monitor and test system performance for potential bottlenecks and collaborate to drive solutions and implement changes.
- Provide 3rd level support for Service Desk team.
- Work closely with vendors and other IT personnel to identify and resolve issues with systems and infrastructure.
What You Will Need
- Experience in IT Desktop administration/engineering supporting 1000 or more users
- 5+ years of relevant experience working in a similar role supporting IT Systems
- Bachelor's degree in related field, or equivalent experience
- Advanced knowledge of Microsoft Cloud Platform (Azure, Office 365, Azure AD Premium, AutoPilot)
- Advanced knowledge of desktop Operating Systems
- Advanced knowledge of Microsoft Intune management
- Group Policy design and configuration
- Active Directory/LDAP user and group administration
- Extensive experience in using SCCM / Intune to centrally manage desktops systems for software deployments and patch management.
- Extensive experience with Microsoft Active Directory (AD & Azure AD Premium)
- Working knowledge of ServiceDesk ticket management systems
- Advanced PowerShell scripting experience for provisioning and other administration tasks
- Experience with Windows group policy – scripting, monitoring & reporting
- Experience providing expert level Tier 3 support while mentoring less experienced technicians
- Knowledgeable in cyber security threats and prevention strategies
- Experience in Endpoint Privilege management
- Experience building and maintaining asset inventory
- Creates, updates and maintains documentation and standard operating procedures
- Strong analytical, leadership, problem solving, organizational, and planning skills.
- Uses sound judgment when making decisions and dealing with others
What You Will Get
- The unique and exciting opportunity to work at one of the leading global entertainment companies
- Access to the tools, leadership, and resources you will need to create and drive a center of excellence
- The opportunity to do the best work of your career
- Work in an inclusive and diverse company culture
- Competitive benefits and programs to support your well-being
- Experience working in a collaborative environment with room to grow
About Us
Hearst is one of the nation’s largest global, diversified information, services and media companies.
Hearst has been innovating for more than a century, leading with purpose, integrity and a culture of care, with a mission to inform audiences and improve lives.
The company’s diverse portfolio includes global financial services leader Fitch Group; Hearst Health, a group of medical information and services businesses; Hearst Transportation, which includes CAMP Systems International, a major provider of software-as-a-service solutions for managing maintenance of jets and helicopters; ownership in cable television networks such as A&E, HISTORY, Lifetime and ESPN; 35 television stations; 24 daily and 52 weekly newspapers; digital services businesses; and more than 200 magazines around the world.
Hearst is always moving forward, investing in healthcare solutions to improve patient outcomes and technology that curbs emissions; providing vital analysis, data and software to the global financial services industry; delivering important service and investigative journalism; and inspiring audiences with sports and entertainment programming.
With a commitment to maintaining the highest quality in its products and services, Hearst is dedicated to serving the communities it operates in, both civically and philanthropically.
Hearst is an Equal Employment Opportunity employer. We do not discriminate in hiring on the basis of race, color, national origin, religion, creed, sex or gender, gender identity, gender expression, sexual orientation, age, physical or mental disability, military or veteran status, or any other characteristic protected by federal, state, or local law.