Benefits: (Medical, Dental, and Vision coverage)
Duration: Long term contract (12 months with possible renewal)
Schedule: 2 days/week in office
Location: Atlanta, GA
Corestaff is the official MSP resourcing partner for Porsche Cars North America for contractor positions operating and managing their nationwide contingent workforce program. This role is a Corestaff contract position with placement at Porsche Cars North America in Atlanta, GA.
Position overview
Responsible for assisting the Manager, Warranty Audit and Compliance with dealer warranty rate reviews and other assigned tasks related to warranty and auditing.
Primary responsibilities:
- Review and process dealer requests for warranty labor and part rate increases.
- Review warranty audit reports and consolidate action items.
- Work with Warranty Analyst on validating reports for Auditing and Warranty.
- Monitor warranty audit corrective action results and report findings to Field personnel.
- Analyze warranty reports to provide trend analysis to warranty audit personnel.
- Document and standardize all audit processes.
- Additional duties as assigned by Manager.
- Responsible for the proper usage of, awareness of, and compliance with Information Technology security policies at Porsche Cars North America.
- Seeks to ensure proper retention of electronic documents, business confidential information, and actively demonstrates an understanding of the need to safeguard competitive information in both electronic and non-electronic formats.
Education:
- College degree in Automotive Technology, Business Administration/Management, or equivalent experience.
Experience:
- 2 years experience at a dealer and/or corporate level in the area of warranty claim administration and processing, or equivalent of 2-3 years in a warranty related field
Skills and competencies:
- Familiarity with computer systems and MS Office
- Good oral, written and platform communication skills
- Strong automotive understanding
- Strong problem solving skills
- Ability to handle multiple tasks simultaneously
- Organized and statistically oriented
- Recognizes and responds with precision to quality issues discovered during daily work
- Strong verbal and written communication skills, spelling, grammar and composition skills
- Self-motivated work ethic and process improvement mindset