PlanIT Group is seeking a
Network Engineer to support our Federal customer in the Washington, DC area. The ideal candidate will have experience with Broadcom/Symantec Mail Gateway experience, strong technical knowledge of email systems, including Microsoft Exchange, Office 365, and other platforms. Proficiency in administering email servers, including configuring and managing user accounts, distribution lists, and email policies. Solid understanding of email protocols, such as SMTP, POP, and IMAP. Familiarity with email security best practices, including spam filtering, antivirus protection, and encryption, experience in troubleshooting email issues, diagnosing and resolving problems.
Location: Raleigh, NC hybrid
Start Date: 10/07/24
Duration: One year plus
Must be able to obtain a Public Trust Clearance
Must be a US Citizen or US Permanent Resident only
The Network Connectivity Platform (NCP) Team provides network technologies and infrastructure ensuring always on, always available systems to our employees, customers, and 32K sites.
Network Engineer/SMTP (email) Admin.
Description
The services sought under this statement of work are intended to provide sufficient staffing to meet client business needs. The Supplier must provide IT professionals who will be capable of working both independently and as part of an existing Postal team. The services and deliverables will include, but are not limited to, the following areas:
- Network Engineer/Email Gateway Administration
List of tasks to be performed:
Approach
- Administer Broadcom/Symantec Messaging Gateway
- Configure, administer, document custom policies for email administration
- High level troubleshooting of network and application issues
- Adhere to strict Information Systems security guidelines in all cases
Activities will include:
- Email Gateway Configuration: Responsible for configuring and maintaining email systems, policies, and rules for email traffic filtering and monitoring.
- Security Management: The administrator is responsible for ensuring email security by managing email gateway security, identifying, and mitigating email threats such as phishing attacks, spam, and malware.
- Capacity Planning and Optimization: administrator must monitor email traffic and identify bottlenecks, plan, and optimize the email gateway infrastructure for maximum efficiency and performance throughput.
- Analytics and Monitoring: Responsible perform regular monitoring, logging, and reporting to track metrics such as email traffic, performance, and email gateway availability to ensure that SLAs are met.
Required Skills:
- Broadcom/Symantec Mail Gateway Experience
- Strong technical knowledge of email systems, including Microsoft Exchange, Office 365, and other platforms.
- Proficiency in administering email servers, including configuring and managing user accounts, distribution lists, and email policies.
- Solid understanding of email protocols, such as SMTP, POP, and IMAP.
- Familiarity with email security best practices, including spam filtering, antivirus protection, and encryption.
- Experience in troubleshooting email issues, diagnosing and resolving problems.
- Ability to collaborate effectively with cross-functional teams to integrate email systems with other applications and platforms.
- Excellent communication skills to provide technical support and guidance to end-users.
- Proven ability to multi-task
- Knowledge of best practices and IT operations in an always-up, always-available service
- Manages time effectively
- Creative thinking skills
- Detail-oriented personality
- Ability to maintain effective communication and working relationships with co-workers
Desired Skills:
- Broadcom SMG
- Proven experience as an Email Administrator or a similar role, preferably in a corporate environment.
- Relevant certifications, such as Microsoft Certified Solutions Expert (MCSE) or equivalent, will be a plus.
- Network and Log Analytics
- Proficient with application layer protocols HTTP, SSH, SSL, etc.
Additional Provisions:
All candidates must be a US Citizen or have permanent residence status (Green Card).
Candidate must have lived in the United States for the past 5 years.
Cannot have more than 6 months travel outside the United States within the last five years. Military Service excluded