The Information Security Analyst is responsible for responding to security related requests from customers related to physical access, firewall issues, content filter, spam filter and virus protection. In addition, this position will assist in identifying security risks, developing mitigation plans, managing vulnerability analysis and assist with audits both physical site and data systems.
Responsibilities
- Respond to security related requests for help from customers related to physical access, firewall issues, content filter, spam filter and virus protection.
- Assist in identifying security risks and assist in developing mitigation plans.
- Audit firewall rules
- Analyze logs
- Assist in managing vulnerability analysis and work with people to correct deficiencies.
- Manage content filters
- Troubleshooting and resolving security related technical issues effectively and efficiently.
- Assist the IT Security Manager with audits for both physical site and data systems.
- Prioritize, evaluate, resolve and escalate calls as required.
- Provide appropriate detailed and timely follow-up support with customers.
- Submit accurate and well-documented solutions consistently for inclusion in the knowledge base
- Provide updates, status and completion information to the IT Security Manager through voice mail, email or in-person communication.
- Participate in security related projects.
- Review and update security policies and procedures.
- Assist with security compliance audits (i.e. SOX, HITRUST).
- Evangelizing security within the company and be an advocate for customer trust.
- Maintain confidentiality of all applicant, client, and company proprietary information.
Qualifications
EDUCATION AND/OR EXPERIENCE
College degree in Computer Science or related field with 4 years of experience in IT and 1 year of experience in IT security required. Experience in security processes, system and network security, authentication and security protocols, cryptography and application security required.
Qualifications
- Ability to follow instructions and respond to upper managements’ directions accurately.
- Advanced computer troubleshooting, analysis, critical thinking and problem solving skills.
- Must be able to stay focused and concentrate under normal or heavy distractions.
- Must be able to work well under pressure and/or stressful conditions.
- Must possess the ability to manage change, delays, or unexpected events appropriately.
- Demonstrate accuracy and thoroughness. Looks for ways to improve and promote quality and monitors own work to ensure quality is met.
- Ability to learn multiple programs and systems.
- Must demonstrate exceptional communication skills by conveying necessary information accurately, listening effectively and asking questions where clarification is needed.
- Must be able to prioritize work activities and use time efficiently.
- Must be able to maintain confidentiality.
- Must be able to demonstrate and promote a positive team -oriented environment.
- Must be able to stay focused and concentrate under normal or heavy distractions and without distracting others.
- Demonstrates reliability and abides by the company attendance policy and available to work occasionally past the end of the work shift as needed.
- Must be available to be on call for after-hours coverage as listed on a rotation schedule.
Who We Are
ExamWorks is a leading provider of innovative healthcare services including independent medical examinations, peer reviews, bill reviews, Medicare compliance, case management, record retrieval, document management and related services. Our clients include property and casualty insurance carriers, law firms, third-party claim administrators and government agencies that use independent services to confirm the veracity of claims by sick or injured individuals under automotive, disability, liability and workers' compensation insurance coverages.
ExamWorks, LLC is an Equal Opportunity Employer and affords equal opportunity to all qualified applicants for all positions without regard to protected veteran status, qualified individuals with disabilities and all individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or any other status protected under local, state or federal laws.
Equal Opportunity Employer - Minorities/Females/Disabled/Veterans
ExamWorks offers a fast-paced team atmosphere with competitive benefits (medical, vision, dental), paid time off, and 401k.