SOC Analyst with 5+ years of experience (Onsite Position)
Responsibilities:
- Monitor, analyze, and respond to security alerts and SOC notifications.
- Execute playbooks and implement mitigations using SOC tools and technologies.
- Collaborate with team members on SOC process, procedure, and service/platform improvements.
- Handle tasks and responsibilities assigned through the ticketing system.
- Review security alerts and take protective steps.
- Monitor security systems and tools such as SIEM.
- Respond to client tickets and security requests.
- Perform security monitoring and incident response as part of the SOC.
- Engage in technical problem solving across multiple technologies.
- Follow detailed operational processes for analyzing and advancing security incident remediation.
- Contribute to the knowledge base and SOC alert playbooks.
- Develop and refine SOC processes and procedures.
- Participate in SOC working groups and organizational collaborations.
Required Skills
- Eagerness to learn about cybersecurity threats, news, and trends.
- Willingness to accept and implement detailed feedback and suggestions.
- Ability to work in challenging cybersecurity environments.
- Exceptional customer focus and commitment to providing 'white glove' customer service.
- Excellent organizational skills and attention to detail.
- Strong communication skills, both written and oral.
- Understanding of monitoring, analyzing, and triaging security events using a SIEM.
- Ability to work independently, prioritize tasks, and escalate issues when necessary.
- Knowledge of basic malware analysis during incident response investigations.
- Participate in use case development, validation, and quality assurance efforts.
Preferred Education
- Bachelor's degree (BA/BS) from four-year college or university; or equivalent training, education, and work experience.