Location: Bethesda, MD (Hybrid)
Required Clearance: Ability to obtain Public Trust
LCG is a minority-owned technology consulting firm that has been a trusted partner to more than 40 federal agencies, including 21 of the 27 Institutes and Centers (ICs) at the National Institutes of Health (NIH). For over 30 years, LCG has brought digitization and innovation to the Health and Human Services (HHS) and the NIH ecosystems. We support IT organizations by bringing precision technology and operation models that achieve mission capabilities and performance success.
Position Description
We are seeking a Systems Administrator (VMWARE) who will be responsible for the maintenance and administration of physical and virtual workstations, servers, and storage based on Linux, Windows, and other proprietary operating systems. The administrator will also configure user access and monitor system stability and security through deployment and everyday use. This role requires extensive familiarity with Linux and Windows systems and may involve some end user support. The administrator will frequently communicate and collaborate with developers to develop and implement system enhancements.
Duties And Responsibilities
- Perform day to day operational and maintenance activities to ensure the health and stability of the systems and databases, and critical infrastructure components
- Support installing, configuring, migrating, optimizing, managing, monitoring, and troubleshooting enterprise virtualized server environment using VMware vSphere and ESXi hypervisor, vCenter, and SRM management software.
- Administration of Windows Servers, VMWare environments, Microsoft Active Directory (AD) objects, PowerShell Scripting, File & Print services, and Group Policy Objects (GPO).
- Installation, set up, configuration and maintenance of Application Servers, Web Servers, and Database Servers as required
- Monitor systems performance and ensure compliance with security standards
- Work with development team to implement and support client offerings
- Test and evaluate system performance
- Identify, document, and help implement monitoring points with the Enterprise team
- Develop detailed installation instructions and supporting documentation to effect system design deployments
- Develop and maintain custom scripts and stored procedures to automate repetitive tasks and improve consistency in operations and maintenance activities
- Prepare for new product related releases and assist with new initiatives and upgrades
- Support and ensure system backups and storage replication are performed on a daily and weekly basis
- Provide technical guidance to users and other administrators
- Help train and transfer knowledge to other engineers and operations
- Strong communications and interpersonal skills and willing to be a team player
Requirements
- Bachelor’s degree from an accredited institute, (preferably in Mathematics, Information Technology, Computer Science, Engineering or Management)
- Required Certification: ITIL 4 Foundation (if completed within the first 6 months of hire.
- Required one of the following: VMware Certified Professional (VCP) RedHat Certified Engineer (RHCE) Microsoft Certified: Enterprise Administrator.
- Minimum of five (5) years’ experience in system administration within an enterprise computing environment. Experience with maintaining, administering, monitoring, and troubleshooting server system hardware and software, operating systems, client/server software applications, network connectivity and COTS and GOTS.
- Candidate must have experience with Active Directory, DNS, and firewall rulesets.
- Candidates must have experience with installing, configuring, migrating, optimizing, managing, monitoring, and troubleshooting enterprise virtualized server environment using VMware vSphere and ESXi hypervisor, vCenter, and SRM management software.
- Candidates must have experience with administering Microsoft Active Directory (AD) objects, PowerShell Scripting, File & Print services, and Group Policy Objects (GPO).
- Candidates must have knowledge and experience with Windows and Linux Server management and administration, system design, configuration, engineering, networking, integration, account management, access permissions, and implementation. \
- Candidates must have knowledge and experience in Microsoft IIS, and Microsoft SQL Server, system design, configuration, engineering, networking, integration, account management, access permissions and implementation.
- Candidates must have knowledge and experience in designing, analyzing, and maintaining Federally mandated security and configuration settings for Windows Desktop, Windows Server, macOS, and UNIX/Linux operating systems.
- Candidates must have knowledge and experience with enterprise backup and recovery software; experience configuring software settings, storage policies, snapshots, and catalogs. SITB examples include Cohesity, VMware Snapshots, and SQL Maintenance Plans to perform data backup and recovery in support of data redundancy and disaster recovery.
- Candidates must have knowledge and experience with configuring and managing enterprise storage systems (hardware and software) with replication services on Dell EMC Isilon, Unity, and Data Domain equipment.
- Candidates must have knowledge and experience managing server’s, building, and deploying software packages, scripting, and configuration management profiles using tools such as Windows Server Update Service (WSUS), Microsoft Endpoint Configuration Manager (MECM.
- Candidates must have knowledge and experience configuring and using replication/recovery software to manage system failovers to NIAMS’ Disaster Recovery (DR) site. Examples in the SITB environment include VMware Site Recovery Manager (SRM), Dell EMC RecoverPoint and Superna Eyeglass.
- Candidates must have knowledge and experience with configuring and using NAS/SAN synchronization features for near real-time data replication to other sites.
- Candidates must have knowledge and experience installing and configuring various enterprise monitoring tools. Experience using Dynatrace, VMware vCenter Server, and VMware vRealize Operations is preferred.
- Candidates must have experience with security tools (such as BigFix, Carbon Black, Nessus, Cylance, and CIS Benchmark). Candidate must have experience understanding, assessing, and working on solutions to resolve IT security vulnerabilities and issues.
- Candidates must have demonstrated experience with Change Management practices.
- Candidates must have knowledge with Incident, Request, Problem, and Configuration Management processes.
- Candidates must have experience and demonstrated ability to write clear and accurate technical design documents, end user documentation, network/system diagrams, standard operating procedures, Requests for Change (RFC), training materials, new investment proposals, project plans, and presentations.
- Candidates must have demonstrated ability to apply appropriate procedures and controls to meet Federal security mandates.
- Candidates must have demonstrated experience using incident logging and ticket tracking systems such as ServiceNow (preferred), Remedy, or Cherwell. Knowledge and understanding of IT Service Management, Customer Service, and Service Level Agreements (SLA).
- Candidates with experience supporting Windows and macOS as part of an IT Service Desk or on a Desktop Support team is desired.
- Candidates must have experience setting up and maintaining Standard Operating Procedures (SOPs)
- Candidates must have excellent writing, communication, and organizational skills, team orientation, and strong interpersonal skills. Able to handle multiple priorities and deadlines.
Desired Requirements
Desired (1 or more): Microsoft 365 Certified: Modern Desktop Administrator Associate (MDAA); Microsoft Certified IT Enterprise Administrator (MCITP); Microsoft Certified Solutions Expert (MCSE); Microsoft Certified Solutions Associate (MCSA); CompTIA A+; CompTIA Network+; CompTIA Linux+; CompTIA Security+; Dell Technologies DCA/DCS-ISM or DCA/DCS-CIS or other industry-recognized certifications appropriate to NIAMS requirement are desirable.
Compensation And Benefits
The projected compensation range for this position is $108,800 to $144,700 with a target salary of $127,100 per year benchmarked in the Washington, D.C. metropolitan area. The salary range provided is a good faith estimate representative of all experience levels. Salary at LCG is determined by various factors, including but not limited to role, location, the combination of education/training, knowledge, skills, competencies, certifications, and work experience.
LCG offers a competitive, comprehensive benefits package which includes health insurance options (medical, dental, vision), life and disability insurance, retirement plan contributions, as well as paid leave, federal holidays, professional development, and lifestyle benefits.
Devoted to Fair and Inclusive Practices
All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law.
If you are interested in applying for employment with LCG and need special assistance or an accommodation to apply for a posted position, contact our Human Resources department by email at hr@lcginc.com.
Securing Your Data
Beware of fraudulent job offers using LCG's name. LCG will never request payment-related details or advancement of money during the application process. Legitimate communication will only come from lcginc.com or system@hirebridgemail.com emails, not free commercial services like Gmail or WhatsApp. If you receive suspicious emails asking for payment or personal information, contact us immediately at hr@lcginc.com.
If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission.