POSITION PURPOSE:
The Director, Operations is a change leader responsible for the overall business results of multiple (10+) geographically dispersed manufacturing, distribution center, ISB, and Refurb Center activities with total revenue of approximately $50M or more. This includes results within the area of local Sales, Marketing, Manufacturing, Distribution/Routing, Engineering, Maintenance, Environmental Health & Safety, Talent and Purchasing. The Director, Operations provides direct management oversight to the daily activities of centralized overhead operations that must deliver effective sales, operational, and administrative support to the plants, DC’s and other operations within the assigned regional area. This position will be a key contributor to the successful execution of Reddy Ice’s strategic direction as it is directly responsible for several large metropolitan areas that represents a significant portion of the company’s revenue.
SUPERVISORY RESPONSIBILITY:
The Director will have 6-8 direct reports.
EDUCATION AND EXPERIENCE:
- College degree required; MBA preferred.
- Minimum 10+ years of experience in the ice business or related food production industry with an understanding of seasonal demand and the overall manufacturing and distribution process.
- Minimum 10+ years of progressive leadership/management and customer-facing experience in a large manufacturing/distribution environment with multi-site responsibility.
- Minimum 7+ years of experience with change management/team transformation.
- IASC Lean Practitioner Certification (or higher) preferred.
- Knowledge of manufacturing & distribution capabilities, process improvements, root cause analysis, and computer skills.
- Project management or technical leadership experience.
- Results oriented with a high level of organization and time management skills.
- Ability to motivate teams and develop and mentor resources.
- Able to work in a rapidly changing environment. Comfortable with 24/7 operations environment.
- Must have valid driver’s license & good driving record – will be required to use company vehicle at times.
WORKING CONDITIONS/PHYSICAL REQUIREMENTS:
Job requires working in cold environment 40-50° in the processing area, 20-25° in the vault area at times. Must be able to occasionally lift up to 40 lbs. Hazards involve working around moving machinery, walking on slippery floors, and exposure to extreme temperature changes. A valid drivers license and acceptable MVR is required since this job requires up to 50% travel. Work is conducted in a fast-paced, rapidly changing environment. The ability to manage stress, build professional and collaborative relationships, and reason through complex business situations is essential.