Title: Information Security and Compliance Manager
Location: Glastonbury, CT
Type: Full Time
Reports to: VP, Engineering and Managed Services
Responsibilities
- Under the direction and mentorship of the VP of Engineering and Managed Services, take charge of all aspects of engineering team operations, which includes the management of processes and procedures, deployment of technology and service solutions, personnel oversight, and strategic resource management.
- Provide thought leadership in technologies and service solutions
- Perform pre-sales consultations with clients and sales executives
- Develop and validate proposals and Statements of Work
- Work closely with the Service Delivery function to ensure the successful completion of projects and engagements assigned to the Engineering Team are on time and within budget
- Jointly with the Service Delivery team, formulate and refine technical project delivery protocols and "best practice" guidelines, along with their corresponding documentation.
- Serve as the principal engineer responsible for delivering architectural engineering support internal IT operations.
- Review sales and marketing documents for technical accuracy
- Mentor engineers enabling them to deliver consistent solution designs and well written documentation
- Stay abreast of current technologies and industry trends and contribute recommendations for products and solutions
- Foster career growth within the engineering team by consistently evaluating time management and utilization for consultancy, designing career development strategies, and advocating for the pursuit of professional IT certifications.
- Other duties aligned with skillset, as directed by our staff
Skills/Qualifications
- 5+ years in IT showing regular progression, with at least 2 years in a management role.
- Proven experience managing a technical team
- Experience within an MSP or ongoing operations environment a plus
- An understanding of automation and how to promote the use of it for efficiency in operations
- Ability to coach, manage, and develop technical staff
- Ability to develop and streamline work management processes
- Ability to manage remote team members
- Ability to collaborate openly across the organization
- Troubleshooting, problem solving, and analytical skills
- Excellent verbal and written communication skills
- Proven experience in Cybersecurity, NIST regulations. CMMC Compliance experience is a plus.
- Cisco, Fortinet, and Meraki design and deployment experience
- Working knowledge Wi-Fi security methods, VLANS, VTP, STP
- IPSec, SSL, and remote access VPN solutions
- Advanced IP addressing understanding
- Proficient with DNS, DHCP, SNMP, Radius, and other network related services
- Network security best practices
- AWS, Azure VPN, virtual firewall, and networking expertise
- Strong management and communication skills
- A bachelor's degree or equivalent in Computer Science, Engineering, or equivalent combination of education and experience.
Metrics/Measurements
- Team performance towards project delivery efficiency and completion
- Services portfolio design, development, deployment, and documentation
- Professional Development
- Internal and External Client Satisfaction
Benefits/Perks/Incentives
- Medical/Dental/Eye Care Insurance with Reimbursed Deductible
- Life insurance
- Short Term/Long Term Disability Insurance
- 401(k)
- 401(k) matching
- Paid Holidays
- Paid time off
- Flexible schedule
- Free Parking
- Employee Purchase Program
- Free Coffee
- Collaborative Workspace
- Profit-Sharing
Job Type: Full-time
Schedule: 8-hour shift