Job Title: Junior NOC Technician
Location: Silver Spring, MD - Onsite
Duration: 12 Months
Interview: MS – Teams
Job Description:
Years of Exp.: 3+
Key Skills: NOC (must have NOC experience in resume), Cisco, SolarWinds, Monitoring
Certification: Preferred; CCNA, CompTIA
Our organization is looking for an experienced NOC Technician for a (1-3) years contract position in Silver Spring, MD.
The shifts are Sunday – Wednesday 6am-2pm, 12pm-10pm, and 10pm-6am and Wednesday – Saturday 6am-2pm, 12pm-10pm, and 10pm-6am.
If selected candidates must obtain a Public Trust Clearance which can take (3+) weeks for processing.
Special Skills: 1 - 3 years exp., cisco, NOC, SolarWinds, ServiceNow or other, networking, connectivity, protocols, security
Our client is looking for an onsite Network Operations Center Technician to monitor and enterprise environment consisting of 5,000 plus network devices, over 6,000 servers and 100’s of applications.
The mission of this group is to provide 24x7x365 operational and administrative support for the client and to manage all incoming and outgoing support requests related to the network and business infrastructure while working with internal and external customers and teams to drive and coordinate issues to resolution within defined SLAs. Provide support with shift (3 varying shifts) based work, providing 24x7x365 coverage and support at the FDA White Oak (10903 New Hampshire Ave, Silver Spring, MD) location. Monitor systems, applications including high and low level network wide performance monitoring, investigate, troubleshoot, and triage production and non-production software, applications, services and network issues.
The shifts are Sunday – Wednesday 6am-2pm, 12pm-10pm, and 10pm-6am and Wednesday – Saturday 6am-2pm, 12pm-10pm, and 10pm-6am.
Required experience:
Cisco networking skills
1-3 years of NOC experience
SolarWinds monitoring experience
ServiceNow or other ticketing systems
Ability to concurrently manage multiple tasks
Strong troubleshooting skills
Desired experience:
Cisco CCNA
CompTIA
Knowledge of network technologies, connectivity, protocols, and security