If you are a current employee who is interested in applying to this position, please navigate to the internal Careers site to apply.
About MarketStar
In everything we do, we believe in creating growth, for our clients, our employees, and our community. For the past 35+ years, we have been generating revenue for the most innovative tech companies across the globe through our outsourced B2B demand, sales, customer success, and revenue operations solutions. We are passionate about cultivating career advancements for our people, and support them through mentorship, leadership, and career-development programs. We provide service and support to our communities through the MarketStar Foundation.
Our exceptional team is the cornerstone of MarketStar's accomplishments. We are proud of our award-winning workplace culture and to be named a top employer in our industry. These achievements are a testament to our six core values, embraced by our 3,000+ employees worldwide. From our headquarters in Utah, USA, to our global offices in India, Ireland, Bulgaria, Mexico, the Philippines, and Australia, we all work together to drive innovation and success.
We are excited to have you apply to join our MarketStar team and can’t wait to discuss how we can help you find growth, as well as how you can make an impact by driving growth for your team.
About The Program Manager
MarketStar is looking for a Program Manager to support our 1Password team. In this role, you will have direct responsibility for the field partner sales team who will enable the 1Password partner ecosystem and deliver profitable growth, ROI, and achieve revenue goals. You will work closely with the 1Password client to ensure that the team is adding value to the client’s business and driving revenue through their channel partners.
Location: Utah Remote
What Will You Do?
- Manage client relationships and day-to-day engagement and as the main point of contact for client stakeholders
- Oversee and develop critical channel sales related processes including partner recruitment, onboarding, and enablement
- Ensure team achieves client sales targets and provide clear program objectives focused on sales and operational solutions to key internal and external stakeholders across the business
- Identify market trends, best practices, and efficiencies to ensure performance and program strategy is optimized
- Manage program finances including client billings, program expenses, commission and incentive plans, monthly invoice approval with Finance and overall budget attainment against gross margin goals
- Develop and deliver business reviews, typically monthly or quarterly, across multiple levels of client stakeholders including the C-Suite and investor teams
- Oversee sales team performance by driving quota attainment including metric attainment, quota management, forecasting, and data trend analysis
- Develop and coach a team of employees and / or leaders through daily performance management, training, and development plans focused on obtaining program objectives
- Be a strong leader focused on knowing your people, understanding their "why" and motivating them to drive personal success
- Deliver on critical timelines and deliverables associated with strategic planning and performance management of the program
- Maintain staffing optimization through deliberate hiring practices, employee retention, performance planning, and disciplinary action
- Collaborate frequently within the MarketStar ecosystem including your Director and VP, Business Intelligence, Talent Solutions, Talent Acquisition, and MarketStar Foundation
- Identify strategic initiatives to grow and adapt the program to market conditions and client needs alongside your client contacts with a focus on increasing team size
- Appropriately manage personnel by applying employee policies, compliance, and local regulations
What Will You Need to Succeed?
- Strong experience in a channel sales environment with 2 years or more being tied to leadership
- Strong experience managing field based partner sales teams
- Experience managing client or stakeholder-based relationships
- Experience or understanding of security or SaaS products and how to sell into through channel partners is a plus
- Track record of goal attainment in a sales role or as a sales leader (within office, hybrid, or virtual teams)
- Experience utilizing and interpreting data and reporting in a sales environment to drive performance
- Proficient understanding of technology tools including CRM and sales acceleration platforms
- Proven success working with other departments or individuals to achieve business outcomes
- Demonstrated ability to communicate professionally to a team, senior leadership, and internal resources
- History of developing and presenting business reviews in a live or virtual setting
- Demonstrated success in following, teaching, and coaching a sales process to improve the performance of others
- Understanding of project management fundamentals including time management, organizational skills, and holding others to achieving project milestones
- Aptitude for managing budgets associated with P&L and related business expenses
- Growth mindset for developing professional & personal aptitude and expertise
What We Offer: In our commitment to our “We Care” value, we believe in providing employees with valuable mental and physical well-being benefits including:
- Structured learning and career development programs
- Mental health program
- Generous Paid Time Off policy
- Paid medical leave
- Child/Dependent care reimbursement
- Education reimbursement
- 401k match, hardship loan program, access to financial wellness advisor
- Comprehensive healthcare coverage including medical, dental, and vision
MarketStar is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state, and local laws that prohibit employment discrimination. Reasonable accommodations are available on request for candidates taking part in all aspects of the selection process. If you are an individual with a disability and require reasonable accommodation to complete any part of the job application process, please contact us at talentacquisition@marketstar.com for assistance.