Job Type
Full-time
Description
Company:
SG Investment America, Inc. dba ICON Aircraft is a consumer airplane manufacturer founded in response to the creation of the sport flying category by the Federal Aviation Administration (FAA). Given these enabling regulations, ICON’s mission is to reinvent personal flying by providing consumer-friendly, safe, technologically advanced aircraft that allow the freedom, fun, and adventure of flying to be more accessible to mainstream consumers. ICON’s long-term vision is the democratization of personal flight and 3-D mobility.
ICON’s first aircraft is the A5, an amphibious sport plane that fuses outstanding aeronautical engineering with world-class product design and unprecedented safety features. The A5 is the world’s first production aircraft that is spin-resistant, an engineering feat that allows it to stand alone in its class. With more than 190 aircraft located throughout the United States and overseas, the ICON A5 is one of the most recognizable and advanced light sport aircraft in General Aviation. It has won some of the world’s most prestigious design awards while inspiring a global following. ICON is headquartered in Vacaville, CA, 50 miles northeast of San Francisco, with offices in Tampa, FL and Tijuana, B.C, MX. For more information, visit?www.iconaircraft.com.
Mission of Role: As a hands-on IT Manager support the infrastructure and applications for all ICON sites and remote workers. Support ICON’s production schedule and business operations by planning, implementation, integration, and maintenance of current and future enterprise applications. Work closely with business department heads to support the business processes.
Location: Vacaville, CA
Reports to: CFO
Direct Reports: None
External Relationships
Owned: Software and hardware vendors
Focus: 80% Internal/20% External
Primary Areas of Responsibilities:
- Establish, plan, and administer the overall policies and goals for the IT department, including applications and Infrastructure.
- Collaborate with users across all business functions to determine ways to achieve objectives by modifying existing or developing new information processing systems.
- Lead infrastructure team to manage security and availability for installed systems with locations in US and Tijuana, Mexico.
- Manage optimization, integration, and maintenance of ICON’s business process applications.
- Oversee and provide backup support for helpdesk tickets and IT team.
- Manage CCTV and card access system.
- Network optimization, troubleshooting and repairs for maximum uptime.
- Software renewals, contract negotiations and upgrade implementation.
- Identify, evaluate and recommend cost-effective vendor partners for services and equipment
Success Indicators:
- IT roadmap and architecture is articulated and agreed to by the business
- Business units are satisfied with enterprise systems function, availability, and usability
- IT budget is accurate, and IT department hits budgetary goals
- Enterprise systems are implemented to support production rate
- Integration points and data handoffs among enterprise systems are established, documented, and validated
- IT infrastructure is stable and secure.
- Desktop support unit maintains a high degree of end user satisfaction
Requirements
Preferred Experience & Education:
- 5+ years’ experience managing or supervising an IT team.
- Experience working with employees at all levels of the organization.
- Previous experience managing IT in a manufacturing or industrial environment
- B.A. or B.S. degree, preferably in Information Systems, Computer Science, Management, or Operations
- Strong project management skills
- Ability to communicate technical concepts to technical and non-technical audiences
- Ability to manage multiple concurrent projects and motivate professional staff
Specific Application Knowledge:
- Experience with all or some of the following applications are preferred:
- Windchill
- PTC Creo
- ERP Implementation
- Salesforce.com
- Exchange
- O365
- VM Ware
- Azure Cloud Environment
