"#L!-CEIPAL"
Role: Compute Engineer Wintel/Linux/AIX
Locations: Atlanta, GA / Raleigh, NC / Charlotte, NC
Duration: 6 Months
Job Description
Interview Process:
- Video Interview (Accenture)
- Client Interview (Truist)
- Glider Test/Skype Screening (if applicable)
Job Summary
We are looking for an experienced Compute Engineer with a minimum of 7 years in IT service delivery to lead server, cloud, and datacenter operations. This role involves working with multiple stakeholders, including clients, delivery teams, and third-party contractors, ensuring the smooth running of server infrastructure across on-premise and cloud platforms. You will be responsible for overseeing virtualization, storage, backup, and database systems, while also focusing on innovation and automation in service delivery.
Key Responsibilities
- Lead overall server, cloud, and datacenter operations with key stakeholders.
- Design and execute resolution plans for service delivery issues based on in-depth technical expertise.
- Collaborate with delivery centers and shared services teams to maintain client SLAs.
- Perform installation, testing, and maintenance of OS service packs, hotfixes, and patches.
- Monitor server performance and health check activities using tool-based methods.
- Adapt and learn new technologies, with a focus on automation and process improvements.
- Adhere to service management processes and conduct regular service and process audits.
- Manage team utilization, capacity allocation, and demand management for service delivery.
- Work with Accenture teams to implement new technologies, drive cost savings, and enhance operational efficiencies.
- Ensure customer satisfaction and work to reduce business impact of outages.
Knowledge And Skills
- Strong technical knowledge of server infrastructure, virtualization platforms, and cloud technologies (private and public).
- Familiarity with storage, backup technologies, and MS SQL database management.
- Knowledge of network connectivity, IP subnets, VPN, and site-to-site connectivity.
- Strong oral and written communication skills.
- Ability to document infrastructure solutions thoroughly.
- Experience with ITIL and relevant qualifications.
- PMP certification preferred.
- Demonstrated ability to adapt methodologies and define solutions for moderately complex problems.
Qualifications
- Bachelor's Degree (or equivalent relevant experience).
- PMP or ITIL certification preferred.
- Microsoft certifications are a plus.
- Flexibility to work shifts and travel extensively as required.