Job Summary
This position is located in the Division of Systems Technology in the Office of the State Superintendent of Education (OSSE). The Information Technology Specialist is responsible for the installation, configuration, troubleshooting, and maintenance of hardware and software to ensure the availability and functionality of systems.
The purpose of the position is to plan, install, implement, and administer servers in physical, virtual, and cloud (currently Microsoft (MS) Azure) environments. The incumbent will use expertise in the support of the LAN/WAN/Cloud Technical Services.
Duties And Responsibilities
Analyzes and defines requirements and specifications; designs, develops, installs, and implements server, network, and virtualization infrastructure on premises and cloud based systems. Designs and implements the security access infrastructure. Evaluates and implements new products to work with or replace current virtualization and server management software and tools. Performs application and server trouble shooting, problem solving, tuning, repairs, and maintenance as appropriate. Creates and maintains server upgrade plans and procedures, as well as MS Azure cloud plans.
Monitors network performance and identifies network bottlenecks. Analyzes and diagnoses networking problems and recommends corrective measures. Identifies hardware, software, and communication products/services to ensure operational network/network applications. Interfaces with vendors to resolve system configurations, problems, and other issues. Recommends modifications to network design to maintain/improve network performance and ensures design is adequately documented. Reviews technical manuals and develops training manuals for users. Trains employees to use systems. Ensures the rigorous application of information security/information assurance policies, principles, and practices in the delivery of system administration services.
Qualifications And Education
Specialized Experience: Experience that equipped the applicant with the particular knowledge, skills, and abilities (KSA's) to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled. To be creditable, specialized experience must have been equivalent to at least the next lower grade level.
Licenses and Certifications
None
Working Conditions/Environment
Work is normally performed in an office environment.
Other Significant Factors
Tour of Duty: Monday - Friday; 8:30AM-5:00PM
Duration of Appointment: This is an Education Service (ES), “At-Will” Appointment. All positions and appointments in the Education Service serve at the pleasure of the appointing authority and may be terminated at any time with or without cause.
Promotion Potential: No known promotional potential
Plan, Series, Grade: CS-2210-14
Salary: $109,999 - $141,707; based on available funding
Collective Bargaining Unit (Non-Union): This position is not covered under a collecting bargaining agreement.
Position Designation: In accordance with Chapter 4 of the D.C. personnel regulations, Suitability, this position has been deemed Security-Sensitive. Accordingly, the incumbent will be subject to pre-employment checks (criminal background checks, consumer credit check, traffic record checks, and drug screenings, if applicable) as a condition of employment, and will be subject to periodic criminal background checks for the duration of your tenure.
Residency Preference: Applicants claiming “Residency Preference” will be required to maintain residency in the District of Columbia for a minimum of seven (7) years. Failure to do so may result in forfeiture of employment.
EEO Statement: The District of Columbia Government is an Equal Opportunity Employer. All qualified candidates will receive consideration without regard to race, color, religion, national origin, sex, age, marital status, personal appearance, sexual orientation, family responsibilities, matriculation, physical handicap, or political affiliation.