Job Description
Job Description
This is not an entry level position. Seeking candidates with a minimum of 5+ years experience in an IT support environment. Preferably an MSP
ISNY, a leading IT and cybersecurity company providing services to businesses in the tri state area is looking for a
Senior Systems / Network Administrator.
In this position, you will have an opportunity to work with a team of highly skilled IT professionals where you can learn new technologies, tools and techniques. Our culture is teamwork driven where we work, and problem solve collectively.
The
Senior Systems / Network Administrator. position is part of our Systems Administrator team. The team serves as systems administrator for our customer base, managing and supporting servers, data, applications, desktop infrastructure, and provides escalation support for the service desk.
Responsibilities;
- Office 365 Administration.
- Server setup (Physical and VM).
- Network infrastructure setup (Routers, firewall, switches and WiFi).
- Administer and troubleshoot Windows Based domains for multiple organizations.
- Administer and troubleshoot network infrastructure for multiple organizations.
- Maintain and keep customer-managed network documentation up to date in near real-time.
- Troubleshoot escalated level 1 support requests including Servers, PC/Computers, and Network Devices, hardware/software, applications, etc.
Experience;
- Windows Server OS 2012/2016/2019
- AD and Azure AD
- DNS
- File/Print Server Management
- Group Policy
- VMWare vSphere, Hyper V - Virtualization
- O365 administration
- LAN and WAN Networking
- Routing and Switching
- Firewall Rules, Services, and Configurations
- Managed WiFi systems (unifi) configuration and troubleshooting
- RMM software experience - Kaseya, ConnectWise, Autotask and/or similar products
Someone who will;
- Excel in Customer Service and enjoy working with customers via email or phone
- Self-start and will look for ways to improve processes and services
- Continuously keep themselves up to date on changes in technology and security
- Collaborate with team members honestly and effectively
Nice to have - (Not required);
- Bachelor’s Degree Computer Science or Information Systems
- Industry Certifications - Microsoft, MCSA, MCP, AZ900, AZ104; CISCO CCNA, VMWare, Citrix
- SonicWALL experience
- Prior Managed Service Provider Experience.
Benefits;
- PTO and vacations
- Payments towards health benefits
- Paid training and certification benefits
Opportunity Location
Brooklyn, NY
Proposed Salary
$75,000 - $120,000