Job Overview
We invite you to explore a distinguished opportunity as a Confluence/JIRA Subject Matter Expert, working remotely with our reputable organization. This pivotal role is designed to refine our project management frameworks while providing essential support to our internal development teams.
Key Responsibilities
- Leverage your specialized knowledge of the Atlassian suite (JIRA and Confluence) to enhance project management and documentation processes.
- Engage collaboratively in an Agile setting, playing a vital role in the evolution of processes and tools that promote team productivity.
- Develop and maintain an application security page on Confluence, producing comprehensive how-to articles and resources tailored for internal stakeholders, especially developers.
- Facilitate improvements in the JIRA KANBAN processes along with the structuring of Confluence pages to optimize ticket management and workflow efficiency.
- Collaborate closely with diverse teams to synchronize initiatives reliant on Confluence and JIRA, ensuring seamless communication and information exchange.
Required Skills
- Extensive experience with the Atlassian suite (JIRA and Confluence).
- Background in retail, e-commerce, or product-oriented sectors.
- Proficient understanding of Agile methodologies and practices.
- Familiarity with both administrative and development processes.
- Experience with CA Service Desk and Freshservice is advantageous.
- Proficiency in the Microsoft Office suite.
Qualifications
- Proven expertise in JIRA and Confluence.
- Relevant experience in retail, e-commerce, or product-driven environments.
- Strong comprehension of Agile practices is essential.
Career Growth Opportunities
In this role, you will engage with cross-functional teams, enabling both professional networking and skill enhancement. You will contribute to the development of innovative processes and tools, paving the way for personal and professional advancement within the organization.
Company Culture And Values
We promote a collaborative work environment that emphasizes efficiency and innovation. Our team is committed to continuous improvement and values the contributions of each member, fostering a culture of shared success.
Employment Type: Full-Time