At Morgan & Morgan, the work we do matters. For millions of Americans, we’re their last line of defense against insurance companies, large corporations or defective goods. From attorneys to client support staff, creative marketing to operations teams, every member of our firm has a key role to play in the winning fight for consumer rights. Our over 3,000 employees are all united by one mission: For the People.
Summary
We are seeking a Mailout Package Specialist to join our team. As a Mailout Package Specialist, you must be highly organized and able to work on a varied caseload and take pride in what you do. The ideal candidate is customer focused and empathetic.
Responsibilities
- Assist with all Mailout pools
- Review the intakes before mailing out documents for any missing information
- Mail out retainer packages to clients
- Process incoming mail with SSA and/or OHO
- File representation documents for Case Developers/Legal Assistants
- Assist Case Developers and Legal Assistants with questions
- Make follow up calls in regards to the retainer packages
- Contact clients for address verification's (when the rep docs come back as undeliverable)
- Receive incoming calls from clients and intake relating to the retainer packages
- Assist clients with questions in regards to the retainer packages
- Assist with any emails that come to the SS-Mailout inbox
- Assist with faxes that come in
Qualifications
- High School diploma or GED required
- Must be available to work Monday-Friday (open availability)
- Ability to be a team player and follow procedures
- Must possess the ability to multi-task, prioritize, handle a fast-paced environment, and manage workload with a positive attitude and minimal supervision
- Highly organized with the ability to juggle multiple deadlines in a fast-paced environment
- Strong writing and communication skills along with attention to detail
Benefits
Morgan & Morgan is a leading personal injury law firm dedicated to protecting the people, not the powerful. This success starts with our staff. For full-time employees, we offer an excellent benefits package including medical and dental insurance, 401(k) plan, paid time off and paid holidays.
Equal Opportunity Statement
Morgan & Morgan provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
E-Verify
This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the I-9 Form.
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