Position: Vice President of Key Account Management
Location: Atlanta
Reports To: Chief Commercial Officer
Overview:
Join a forward-thinking culinary leader in a transformational role focused on digitalization and innovation. We seek two experienced Vice Presidents of Key Account Management to enhance our customer relationships and drive commercial success. This position offers a chance to shape strategies and implement innovative solutions while working collaboratively across teams.
Key Responsibilities:
Account Management:
- Develop strong customer relationships and execute comprehensive account plans.
- Serve as the main contact for key accounts, addressing escalated issues.
Business Retention and Growth:
- Ensure customer satisfaction and retention, while identifying new business opportunities.
- Lead negotiations and manage tender processes aligned with company objectives.
Strategic and Tactical Balance:
- Drive strategic initiatives for account performance and immediate operational solutions.
Financial and Operational Performance:
- Utilize commercial acumen for data-driven decision-making, monitoring KPIs and managing budgets.
Collaboration and Innovation:
- Work with cross-functional teams to enhance service delivery and foster a culture of innovation.
Leadership and Team Development:
- Build and mentor a high-performing team, setting clear goals and promoting collaboration.
Digital Transformation:
- Champion efforts to integrate digital solutions for improved customer engagement.
Qualifications:
- Bachelor’s degree in Business or related field; MBA preferred.
- 10+ years of experience in key account management or sales.
- Strong financial acumen and understanding of digital tools.
- Excellent communication and negotiation skills.
- Experience dealing with large volume customers is a must
Key Attributes:
- Strategic and commercially astute thinker.
- Digitally savvy and creative problem-solver.
- Effective collaborator and communicator.
Compensation:
Competitive salary, performance bonuses, and a comprehensive benefits package including health, dental, vision, and retirement plans, along with professional development opportunities.