Job Title: NOC Engineer 1
Work Location: Charlotte, NC
Duration: 6 Months contract to hire on W2
Schedule: Hybrid 8-5 (Tue, wed, Thu Onsite)
Description:
- As a NOC Engineer I, you will play a pivotal role in providing foundational support for monitoring and managing core, distribution, carrier last mile, and customer premise voice and data services.
- This position focuses on developing your technical skills and understanding of network operations.
- Your responsibilities include assisting with routine network surveillance, basic system troubleshooting, and documenting incidents and their resolutions.
- You will work closely with senior engineers to escalate issues beyond your scope, learning to prioritize tasks in a dynamic 24x7 network operations center environment.
- Additionally, you will engage in training sessions to enhance your knowledge of deployed technologies and contribute to maintaining operational documentation.
- This role provides a strong foundation for growing your expertise in network operations and prepares you for more complex tasks and responsibilities.
Education:
High School or GED
Require minimum of 10 years of relevant job experience.
OSI layer 1 and 3 experience is required.