NETWORK & SYSTEMS SECURITY ANALYST I (LEVEL 1)
Monitors and troubleshoots server, network, and security controls related problems and failures; and installs and configures hardware/software. Works under direct supervision.
Primary Duties And Responsibilities
Plan, design, and implement network, server, and storage infrastructure based on project requirements, capacity plans, and system support. (20%)
Problem solving involves basic troubleshooting following the OSI (Open Systems Interconnection) model, making or calling for equipment repairs, and problem escalation. (20%)
Detection and correction of work stoppages and/or errors are accomplished by monitoring systems and changing configurations, as necessary. (20%)
Install and support network, server, and storage hardware and software. (10%)
Direct participation in the planning and designing, maintenance, testing and documentation of the company's disaster recovery plans are vital. (10%)
Provide and apply appropriate security consulting and support for IT infrastructure across multiple platforms (Firewalls, proxies, WAFs, ACLs, NAC, Operating Systems, NetScaler load balancers, DDoS protection, and other network devices). (10%)
Provide third-level technical support for security systems and authentication mechanisms on all operating system platforms. (10%)
RELATIONSHIPS
Key Internal: Consults with all IT departments as needed. This role requires the ability to provide technical direction to members of project teams.
Key External: Consults with vendor technical specialists and account managers for the various technologies deployed.
Qualifications
EDUCATION
Required: High School Diploma or GED
Preferred: Bachelor's degree in Computer Science, Engineering, Math, or equivalent IT discipline (e.g., MIS).
LICENSES/CERTIFICATIONS
Required: Has obtained at least one related network, system, operating system, or information security professional certification: (e.g., Microsoft Certified Solutions Associate (MCSA), VMware Certified Professional (VCP), Cisco Certified Network Associate (CCNA), Certified Ethical Hacker (CEH), GIAC Certifications, Certified Information Systems Security Professional (CISSP).
Preferred: ITIL v3, CCNA, MCSA, VCP, Security+, CISSP
Experience
Required: Minimum four (4) years of related hands-on experience implementing and maintaining Windows, VMware, firewall support, DDoS protection, proxies, WAFs, NetScaler load balancers, or Cisco Networking.
In lieu of some experience listed above, may consider three (3) years of related experience with an Associate's Degree or two (2) years of related experience with a Bachelor's Degree in Computer Science, Engineering, Math, or equivalent IT discipline (e.g., MIS).
Knowledge/Skills/Abilities (ksa)
Working knowledge of network, server, and security controls infrastructure regardless of the complexity
Working knowledge for most of the following technologies and operational functions: switching, routing, DNS/DHCP, Windows Active Directory, VMware, Voice over IP, Storage Area Networking, firewall support, DDoS protection, proxy, WAF, NetScaler load balancing, network segmentation, NAC, IDS/IPS, antivirus support, cyber security best practices, and networking/hardware installation and maintenance
Working knowledge with packet analysis and denial of service protection
Strong critical thinking, analytical, problem solving, and risk assessment skills as well as strong listening and communication skills (oral and written)
Ability to present issues and topics of a complex technical nature to non-technical audiences
Excellent interpersonal and organizational skills
Basic working knowledge of the processes that ensure compliance with regulatory or industry requirements such as NERC CIP, SOX, and PCI
Speaks up on Safety, Health and the Environment
Takes Ownership and Acts with Integrity
Drives Operational Excellence for Customers
Builds Strong, Collaborative Relationships
Develops People and Teams
Cultivates Innovation and Embraces Change
Thinks Strategically and Exercises Sound Judgment
WORKING CONDITIONS
Normal working conditions with occasional extended hours during the week and weekends.
Physical Demands/Requirements
Normal physical demands related to an office and operational (Power Plant, Solar, Control Center) workplace environment. Must be able to lift 50-pound boxes and ascend/descend a ladder to service network access points.