A local healthcare client is seeking a dedicated MDM Specialist to join our IT team. This role involves updating, refreshing, and deploying mobile devices to ensure compatibility with Windows 11. This position offers a unique opportunity to contribute to an enterprise-level healthcare organization in Hawaii. Based on performance, there may be opportunities to assist with additional desktop support projects. If you are interested, please apply, and one of our associates will call or email you!
Responsibilities
- Perform mobile device refreshes and replacements.
- Collaborate with IT team members to ensure seamless device integration.
- Upgrade and configure phones and various devices.
- Troubleshoot and resolve technical issues; manage support tickets.
- Educate users on device usage, backup procedures, and basic troubleshooting.
Additional Skills & Qualifications
- Experience with Microsoft Intune or similar MDM solutions is nice but not required.
- Proficiency in mobile device management (Android, iOS).
- Strong knowledge of Microsoft Windows (10, 11).
- Excellent troubleshooting and desktop support skills.
- Familiarity with Office 365 and hardware deployment.
- Experience in mobile application management.
- 1+ year of experience in mobile device management, helpdesk, or desktop support.
- Strong customer service and end-user support skills.
- Positive attitude, willingness to learn, and ability to work independently with minimal supervision.
- Experience with Active Directory and desktop hardware support is a plus.
Compensation: This position offers an hourly range of $20 - $25, depending on experience.
Benefits: Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plans, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)
About TEKsystems
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.